Customized messages service is designed to meet the special business need of medical practices: special greetings or service instructions can be delivered to your patients by ANGELA while she is answering calls or making appointment reminder calls to patients.
We offer three types of customized messages
What is it for? This type of customized message is suitable for making business or service announcement to your patients. Example, "We have moved to a new location. The address is ...".
What is it for?Doctors can add instructions to help patient make proper appointment selection. Example, "Please rememeber appointment for Physical can ONLY be made in the morning."
What is it for?A text message can be entered for a patient's appointment as physician notes. The message will be read to patient together with the appointment reminder call message. Example, "Please arrive 15 minutes earlier to complete your new patient paperwork".
The same physician notes is also included in patient's email reminder.
Please contact our support staff to discuss your need. The fee is determined based on the cost to produce and install customized message recordings, as well as how long the service is required.