Archive for October, 2009

Why You Need Online Scheduler With Instant Messaging?

October 29th, 2009

When you are looking for ways to streamline your medical practice, you will undoubtedly be interested in a suitable system to set up your medical appointments. There are a number of features you should bear in mind as you look for a good online scheduler. The scheduler should give you a number ways through which you can access your appointments. The COOLEST method so far is the ability to check the medical appointment records via instant messaging.

We live in a world of Information Technology where literally millions of instant messages are exchanged every day. Do you know that this simple feature can help you boost your revenue? The following are some of the reasons why your medical appointment scheduler should be enabled to use instant messaging.

No missed appointments …

Have you ever been in a situation where you were the one who failed your patient by being late for a scheduled appointment? It is not just patient no-shows that result in loss of revenue. YOU may also miss an appointment due to other commitments.

With the instant text messaging feature, you will ALWAYS be able to check your appointments at all times so that you don’t forget taking care of any of your patients in good time.


No matter where you may be, you won’t be out of touch. Whether you would like to know the next scheduled appointment, all the appointments for today, or tomorrow’s program, a simple text message will let you know what you want. The information will be delivered to you as an instant text message in REAL TIME.

Using the text messaging feature is very simple even if you are not great at writing on a cell phone’s keypad. All you have to do is send short, single-word text messages. You can make the process even more convenient by saving the respective text messages as templates that you just select and send!

No need of sophisticated equipment

In order to use the text messaging feature, you do not have to invest in an expensive smartphone. Whichever cell phone you have, you will receive the medical appointment records you are interested in.

For these reasons, an online scheduler with the text messaging feature is THE IDEAL choice for your medical practice.

Tired of Front Office Management at Your Clinic? Think About Automated Answering System

October 26th, 2009

You really feel frustrated when come across ‘never heard’ reasons from reception managing people when you get a complaint from your patient that they were not assisted when required! It actually becomes very difficult as you cannot virtually present in your clinic or health care centre all time, throughout the day! The things may become worst when it comes to assist, fix up an appointment or answer patients when they call during night hours, off the clinic hours!

With betterment and advancement in technology, you can now make your office automated! The automation is also the best solution for a smooth clinic management. The product called online appointment scheduler can solve all the worries that you have come across. Virtual medical assistant comes with software to be installed in your health care centre in order to tackle every patient’s call. This is a 24/7 online answering medical service that keeps your medical reception activities alive, all the time!

Whether you want to feed your own answers and want to play then as and when required or if you have planned to make reminder calls to all the patients who are potential customers about their forthcoming schedules of meeting and consulting you or just visiting the health care center for some general purpose; online medical answering automated system can get into all!

Automated medical assistant can be used as online appointment scheduler to fix up an appointment automatically, answering machine to answer patients’ calls anytime and also as patient reminder automatic service that calls up potential customers about their coming schedules at your clinic. The benefits that come with such office automation are it is round-the-clock service and never keeps your patient away from clinic assistance. Patients can call and get help from your front desk any time they want. Also, such medical answering service comes with multilingual option to tackle foreigners for a better communication.

Online patient reminder service can also be set into multilingual answering machine in case the staff at your front desk finds it difficult to communicate. Also, such online scheduler comes with very affordable price and in a long-run; it is really worth installing and making your medical office automated. More and more health care centers are now installing 24/7 virtual medical assistant for a smooth and hassle-free medical clinic management.

Virtual Medical Assistant –A Real Companion in Your Medical Practice

October 26th, 2009

There are many chances that the partner you choose for your business may dupe you and get away with your all efforts that you made to make your business successful. But have you ever come across any event where your real companion, virtual medical assistant left you halfway! Yes! We are talking about virtual medical assistant that is computerized automated answering machine that can also be tuned as 24/7 online scheduler.

Web based appointment system can make your medical practice much efficient than ever before because it comes with multiple functions as you can set it as per your medical expertise and also can record the answer or reply you want. The voice such automated answering machine has is very beautiful, polite and lovely that every caller will appreciate. The best thing come with appointment scheduler is that you can also fix it as an appointment reminder that keeps calling patients, your valuable customers and keep them updated with their forthcoming appointments to see you or to visit your health care centre.

Virtual medical assistant is a real companion in your medical practice because it has no or minimal error in fixing up patients’ schedules for getting doctors’ appointments. In addition, the service available here is 24X7 so that you do not miss any important calls off the clinic hours that would make patients happier as they can contact health care centre anytime they want. Other benefit that comes with medical automated answering machine is it does not keep any patient on hold and there will not be any frustrating busy tone that otherwise can annoy every caller.

If you have foreign clients who speak different language than your human medical assistant does, you find it no difficult tackling them! Appointment reminder or patient appointment automated scheduler comes with different language options (multilingual option) that include major languages such as French, Spanish etc. This, in turn, helps in building a classic rapport with foreign patients and they do not feel any communication gap talking to your virtual medical automated answering system.

Fixing up multilanguage virtual automated patient scheduling system makes the entire clinic management smoother than ever before. Top of all, it is quite affordable and in a long-run, it is profit making.

Use Instant Messaging to Check Your Patient Appointments

October 26th, 2009

If you use a good online medical scheduling program, you will have a variety of options to check your appointments. i.e. you can check it from any computer that has Intenet. If you are lucky and you scheduler can sync with Google Calendar, you can check it from iphone, smartphones. etc..

BUT, Do you know THE MOST convenient options you could have is to use your cell phone to sent a single-word-text command and get instant text message reply that give you the appointment info you requested?. You don’t even have to be connected to the Internet to do just that!

The ability to check your patient appointment via instant text messaging service is a HUGE convinience to many doctors, why?

No more login…

When you use an online scheduling program that is capable of this text messaging service, you don’t have to login to your scheduler in order to access your medical appointment records.

Intenet connection or a smartphone is not required

A cell phone is all you need. This means that you don’t necessarily have to be connected to the Internet in order to get the details you want. So long as you can send an instant text message, you will be able to get your medical records irrespective of where you are.

Easy and Fast…

If your online scheduler integrates the instant text messaging service, accessing the records you require is very simple. You just need to send a single-word text message to the designated number. Then you will receive an instant text message with the relevant details.

Always being up to date

No matter where you may be, the instant text messaging service will always keep you up to date with your medical appointment records. You will thus be able to adjust your plans accordingly so that you don’t keep any of your patients waiting. Remember that one disappointed patient translates to lost revenue. And the patient will undoubtedly tell others about his or her disappointment.

As you search for an online scheduler, you should ensure that you find one that integrates with the instant text messaging service. A great scheduler with cool instant text message feature is not just convinient, it help you better manage your medical practice, which translate to a better business bottom line.

Things that Make an Appointment Reminder Stand Out

October 23rd, 2009

There is no question that there are numerous advantages derived in using an automated appointment reminder in your medical practice. This, however, does not mean that you should use any appointment reminder service that you come across. You will find very many types of appointment reminders in the market, and you need to be aware of some of the important things that make a good one stand ahead of the competition. These are some of the features you should look out for if you would like to get the best service.

Easily customizable

The appointment reminder program that you use should give you the ability to customize your messages easily. You should be able to record a professional piece of information that will be delivered to your patients. It should also enable the message to reach the intended recipients in their preferred language, which means that the system should be able to operate in a variety of languages.

Robust and comprehensive

A good patient appointment reminder will not only deliver your customized information but also maintain comprehensive logs of the call reminders. It should also be able to deliver automated follow-up calls to your patients in order to take even better care of no-shows. At the same time, the system should be able to operate round the clock, which means that it should accommodate unlimited reminders.


Although it is true that cheap is expensive in the long run, the service that you go for should not be unnecessarily expensive. In fact, you should be able to recover your costs just after avoiding one patient no-show every month. The cheapness also comes from the fact that you won’t need to commit yourself for a long term but just make low monthly payments.

Ability to use a number of formats

The automated appointment reminder should have the ability to get in touch with your patients in a variety of ways. In addition to making telephone calls, the service should be able to send email and text messages, ensuring that your patients never miss their appointment reminders.

Free trial period

A good automated appointment reminder should be able to stand up to its name by offering you a free trial period. You will thus have the opportunity to test the services and determine whether they are indeed worth signing up for.

Get Rid of the ‘I Forgot’ Syndrome

October 18th, 2009

When you set up appointments in your medical practice, not all of them will be scheduled to take place within a few hours or even days. Some appointments are scheduled several weeks ahead. This calls for a very good patient appointment reminder system to ensure that every patient is kept up to date on his or her upcoming appointment. A number of studies that have been carried out to determine the reasons for patient no-shows indicate that a very high percentage is due to forgetfulness.

Do away with boredom and fatigue

Although you have a receptionist, you should not leave this task to your staff if you would really like to maximise the potential of your medical practice. Reminders are repetitive tasks where human beings are prone to making errors over time. Calling patients manually is quite an involving task that will wear out your receptionist, and this will affect your business negatively in the long run. You should therefore set up an automated appointment reminder service in order to ensure that every patient is well catered for.

When your receptionist is worn out, the type of service given may not be as professional as required. A good appointment reminder service will enable you to contact your patients in a professional manner at all times, which will build their confidence. Such systems will enable you to record messages that will be played to your patients automatically. A versatile system will allow you to record a different message to be played to a voice-mail service if you so wish. What’s more, the multilingual appointment reminder will enable you to contact your patients in the languages that are most relevant to them. And since the automated appointment reminder does not get tired, your patients will be contacted round the clock in the same professional way.


A good office automation system will help you to lower your operating costs significantly while boosting your revenue at the same time. You won’t have to hire additional staff to take care of your requirements adequately. With a good automated appointment reminder, you won’t need to install costly hardware or software. Basically, you will just enter the details of your patients in online appointment reminder software that will take care of the rest.

Don’t let opportunities pass you by through patient no-shows. Set up a good reminder program instead.

Key Benefits of Online Medical Appointment Scheduling

October 15th, 2009

Although every doctor uses some kind of medical appointment scheduling, there are distinct advantages in using an online scheduler. Here are some of the key benefits that you will get when you set up online appointment scheduling.

Maintenance free

When you set up a good online scheduler for your medical practice, you won’t have to install any hardware or software in your office. This means that the system does not really require any maintenance, which saves you both time and money. It also means that you don’t have to be a technical ‘guru’ in order to take advantage of online medical scheduling. All you need to do is pay very little monthly fee.

Ability to reach more patients

While it is true that many patients will prefer to make phone call appointments, there are some people who would enjoy booking their own appointments online. Hence with online medical appointment scheduling, you will satisfy the needs of such web enthusiasts as well.

Minimizing patient no-shows

Since web-based doctor appointment scheduling gives the patients the ability to manage their schedules on their own times, there are lesser chances of missed appointments. A number of studies have shown that patient no-shows are among the major sources of revenue loss in medical practice.

Letting your staff focus on other matters

When you set up an online appointment scheduler, your receptionist will have more time to take care of such needs as medical billing. This is due to the fact that the receptionist will spend less time on the phone making patient appointment. Your medical practice will therefore be more streamlined, hence being more productive.

The receptionist will also be more productive when an online scheduler takes care of monotonous tasks that result in boredom. This in turn will eliminate the chances of patient disappointment due to poor response.


You will always be updated on your online doctor appointment scheduling wherever you are as long as there is an internet connection. And you are not limited to using a computer, as you can synchronize your schedules to a mobile device. You are therefore never out of touch even when you are away, be it on a given function or vacation.

Remember that your patients are the lifeline of your medical practice. If you do not take good care of them, your business is as good as dead. You should therefore not take online medical appointment scheduling for granted.

How to Choose the Best Medical Appointment Scheduling Program

October 10th, 2009

While it is true that technology has made it easier for you to schedule your appointments, this is only the case if you use the most appropriate appointment scheduling program. If you would like to take online appointment scheduling, you may find it very easy and convenient, or complex and time consuming depending on what you go for.

There are a variety of things you need to take into consideration if you are looking for a way to automate your medical scheduling. It is not just a matter of going for the first product you find in the market. Here are some of the important things you need to bear in mind.


The fact that a given appointment scheduling software is effective does not necessarily mean that it will be suitable for you. Different professions have different needs, and you should look for a solution that is relevant to your medical needs. In the medical field, you will need a program that can handle numerous appointments within any day.


For the best medical practice management, you need a system that will be flexible enough to accommodate the unexpected such as emergencies. In some cases, a number of schedules may overlap, and your system should be able to take care of such situations. This is one of the areas that you should look at closely to ensure that you avoid future confusion.

This flexibility also concerns the length of respective appointments. The program should enable you to allot different lengths for different appointments depending on their complexity.

Compatibility with your telephone system

As convenient as an online scheduler is, there will still be some people who will schedule their appointments over the phone. Your patient appointment program should weave in seamlessly with your telephone system so that you don’t have to deal with two separate appointment calendars.


A good system should be able to offer 24/7 patient scheduling. You should remember that medical conditions may come at any time of the day or night.

The web-based doctor appointment scheduling program should make it easy to choose suitable dates for booking appointments. This will avoid wastage of time and its accompanying frustration.

When you choose the best medical appointment scheduling program, your office will operate more efficiently as you get rid of patient frustration that will prompt them to go elsewhere.