Archive for May, 2010

Don’t Get that Free Scheduler! Get a Scheduler that Pays!

May 30th, 2010

There is hardly anyone who would not like to get something for free. However, have you ever heard of the saying that ‘free is expensive’? Well, this is not just a cliché. If you are looking for a scheduler for your medical practice, you should resist the temptation to sign up for a free scheduler. You may discover that it not actually free when it is too late.

If you are searching for an online scheduler, you are likely to find many offers of free schedulers. If you can get such an important utility for free, why should you consider the paid ones?

The fact is that there is really nothing for free, which is not to say that you must pay for everything. However, even if you receive something for free, it means that someone somewhere has paid the cost. When it comes to the apparently free schedulers, who really pays the cost?

The people offering the free schedulers will tell you that they have other sources of generating revenue. What they do not tell you, however, is that the revenue actually comes from the so-called free scheduler.

Online schedulers contain a vast amount of data. Your scheduler will not just contain your personal information but also your patients’ data. The owners of the ‘free’ schedulers sell this data to make a lot of money. Unfortunately, this is a violation of privacy that will cost you dearly in the long run.

Instead of looking for a free scheduler, choose an online scheduler that will simply pay for itself. A good online scheduler will help you to recover your costs even before the end of your initial subscription. Such a medical appointment scheduler has several features that make it quite valuable. For example, it will include an automated reminder that will get in touch with your patients.

One of the major sources of revenue loss in medical practice is patient no-shows. An online scheduler that incorporates reminder software will help you to cut no-shows. When you consider the fact that the cost of such a medical appointment scheduler equals just one no-show, you will see how much you stand to gain. Cut just one no-show in a month and you have effectively paid for the service. Yet you know that you will cut more than one no-show.

Do not sacrifice your reputation by using a free scheduler. Get a scheduler that pays!

Online Patient Appointment Scheduler – A tool to access your clinic from anywhere

May 29th, 2010

If you are a busy clinician and frequently travel out of your town, you should go for a must-have tool - a online patient appointment. As it is, the system helps in fixing patient appointments’ automatically, without interference of any medical front desk receptionist. It is a 24/7 service provider that makes your health care center accessible all time to the patients. Prepaid appointment scheduler is helpful in reducing the risks of loss of revenue because of no-show patients.

Online doctor appointment scheduler comes with advanced features such as it can directly synchronize patients’ appointments to Google Calendar and send it across handheld devices such as iPhone, Blackberry and Smartphone. Furthermore, unique feature such as a two-way synchronization enables you to reschedule or to postpone the appointment from your phone.

Automated system for patient appointment scheduling can be used as patient reminder, as it can call patients automatically. Reminding patients about their forthcoming visits, tests and consultations is one of the most important features you should have to build harmonious relationship.

With betterment and advancement of technology, new features are being added to different patient appointment schedulers. For instance, a new type of patient appointment scheduler can also be used as medical answering service patients. Medical answering service is very useful when the health care center is expected to have plenty of calls from patients on occasion such as free medical camp.

Other features include multilingual option where you can set the system with different languages including French, Chinese and English (as a default). This way, you can better the communication with foreigners who come as patients. Also, the user can set the messages as per his or her expertise. The uniqueness of medical answering service is it does answer to all the callers (no matter, more than one caller calling at a time) with soft and friendly voice and it does not give boring busy tone that otherwise frustrate the patient.

Using online patient appointment schedule helps in managing medical office without having more people in staff. This way, you can use precious human hours in other more important task such as medicl billing or taking care of your patients.

Receive Online Patient Appointment Schedules on Smartphone

May 22nd, 2010

If you run a clinic but cannot avoid your frequent visits to other cities due to one or the other reason, it is best to have Online Patient Appointment Scheduler. As the term suggests, online patient appointment scheduler is system that helps in scheduling the patients’ appointments online without any assistance of medical front office executives. This way, the human staff interference is much less and the scheduling is less prone to have errors in overlapping the timing asked by patients. The unique feature of doctor appointment scheduler is it can synchronize every data with Google Calendar and send it across to you –on you handheld device such as Smartphone, iPhone and Blackberry.

Advanced online patient appointment scheduling system comes with a two-way Google synchronization that allows you to reschedule, cancel or postpone the appointment as per your planning. Also, prepaid mode of appointment scheduling system enables patients to pay the consultation fees in advance as to prevent the revenue loss due to no-show cause patients.

Online medical appointment scheduler comes with very useful features. For instance, it can work as virtual medical receptionist where it calls the patients automatically and informs them about their forthcoming visits, tests to be carried out and the regimen as suggested by their doctors. This way, they are kept up-to-date and they do not miss the appointments at given time.

Also, some health care providers use appointment scheduling software as medical answering system. This automatically picks up the calls of patients and gets them what they want. The system comes with multilingual options as you can set it in different languages including Spanish and French. The voice tuned in the system is lovely and friendly. In addition, you can also set the system as per your expertise and if you want, you can tailor your own messages and use it as and when needed. Answering system proves to be very useful in event such as medical camp where lots of patients’ calls are supposed to hit the front desk telephones.

Your patients complaint? The Solution is Online Appointment Scheduler

May 14th, 2010

If you, as a doctor or medical director, believe in perfection and hate complaints, a storm passes when customers (here, the patients) complain about staff’s incapability to answer their phone calls or to help them. Simply put, you just cannot take the medical management loosely done by others. As one step toward a better office service to patients, you need to use online appointment scheduler that would bag appreciations from the patients rather than annoying complaints.

The management of medical office is complex and never simple. This is because the whole staff including you deals with patients and their lives. Any apathy or loosely managed patient may suffer from unwanted consequences and top of that, you lose patient, revenue and most importantly the reputation. Mismanaged health care center, no doubt, soon gets shut down irrespective of doctor’s perfection on his or her field.

As the luck would have it, you can now find a improvement for all the hassles you face managing medical center. Online appointment scheduler can wisely manage all the tasks at your clinic without any assistance. In this way, you can save manpower and also reduce your expenses in paying off the salaries to extra staff you require.

Some unique features of online appointment scheduling system includes…

 

  1. Advanced doctor appointment scheduler comes with feature of synchronizing with Google Calendar. This sends data to handheld devices such as Smartphone, iPhone and Blackberry. A two-way synchronization enables you to reschedule or even cancel the appointment according to your plan for coming days.
  2. A feature called prepaid appointment scheduling allows patients to book their appointments by paying the fees of consultation in advance. In this way, no-show cause patients who do not turn at given time can be reduced. The revenue loss is prevented and you see patients who are serious about their schedule and actually need consultation.
  3. It can also be used as medical answering system. It automatically picks up the patients’ calls and answers them politely, in a lovely friendly voice. Some advance systems have multilingual (multiple language) options such as French, English, Spanish and Chinese. This helps in tackling foreigners as patients.
  4. Medical answering system can also be set as patient reminding service. This automatically calls patients and informs them about their forthcoming appointments, any body tests to be carried out etc. Also, the health care provider can set his/her own messages according to their expertise and requirement.

Virtual Medical Office Receptionist With the Latest Technology

May 9th, 2010

If your medical practice forces you to multi-task, whereby you hardly get any free time, it is time to consider a good medical practice management solution. Do you find yourself being interrupted by calls that are not urgent at all? Do you find yourself spending a lot of time in repetitive tasks that make your routine rather boring? Do you or your staff members have to call the patients to remind them about their appointments?

When you set up a virtual receptionist, you will get rid of all of these problems and many others. If you want to get the best out of your investment, you should go for a virtual medical office receptionist that makes use of the latest technology.

Apart from the fact that your virtual receptionist will ensure that you serve every patient at any time, your office automation will also work in a way that satisfies the patients. For instance, with the use of advanced speech recognition software, your virtual medical office receptionist will communicate with the patients using natural language dialog. The software will understand what the patients are saying well and respond in an equally pleasant natural voice that make the interractions fulfilling. The back-up receptionist is also intelligent enough to differentiate between emergency calls and non-emergency ones and forward them accordingly.

Such an effective office automation will ensure that your clinic benefits from 24/7 medical reception, which means that your office will never be out of reach. At the same, you will not have to worry about maintenance since you will not install any software or hardware in your office.

The use of the latest technology will also ensure that you get the details of your virtual receptionist in real time irrespective of your location. This is possible because you will be able to access your records in a variety of ways using different devices. For example, you will synchronize your data with your Google calendar and hence access them wherever there is internet access. You can also use such devices as blackberry to access your details. And that is not all. Even without an Internet connection, you can still access your details through the use of a simple cell phone that has sms capability – and literally all modern cell phones do that.

The use of the latest techology in your office automation will make your medical practice more streamlined, which will boost your revenue.

Is medical staff incapable in front desk? Opt for Virtual Receptionist

May 9th, 2010

Humans are prone to make errors and many times, it is difficult to reverse the blunder made. Also, humans are often driven by apathy and emotions that make them less proficient and reliable as compared to machines i.e. computers. Also, computers can get the health care center 24/7 service that is accessible by patients all day. Virtual medical receptionist is such kind of system that helps health care providers in managing medical center in much efficient way than ever before.

Medical virtual receptionist literally means that the system used for medical office automation can do multiple tasking that human front office finds difficult to perform.  For instance, recruiting call center agent cannot make patient appointments, answering patients’ calls and reminding patients about their forthcoming appointments at a time without getting tired or frustrated! The breakthrough you require as an owner is going computerized. Specially designed software helps you in managing day-to-day tasks.

Virtual receptionist can communicate in different languages such as French, English (default), Spanish and Chinese. In this way, the patients with different mother tongue can be served better.  During events such as free medical camp wherein many patients’ calls are expected to come at a time, medical answering service plays crucial role. It can answer many calls at a time without getting the callers busy tone.

Online appointment scheduling is another unique feature virtual receptionist. Advanced system has feature of Google Calendar synchronization that sends the schedules on handheld devices such as iPhone, Blackberry and Smartphone through which, the health care provider can access and reschedule the plans according to his/her wish. Special online doctor appointment scheduler comes with prepaid option that allows patients to fix up their appointments by paying money in advance. This way, the chances of losing the revenue (because of no-show patients) can be reduced.

All the services provided by virtual receptionist are available 24/7 to the clinic. In this way, the patients can access the center anytime they want. All time availability can bring more patients to the health care center that in turn, generates more revenue. Making medical office automated is clearly a win-win situation for the patients and doctors (the owners of health care centers).

Beware of Free Online Schedulers

May 4th, 2010

Whatever line of business you are involved in, if you expect things for free then you are bound to suffer in one way or another. There is really nothing that goes for free. Therefore, if someone promises to give you a free online scheduler, you need to think twice. Ask yourself why such a valuable service should be offered at no cost to you.

When I say that there is nothing for free, it does not mean that you cannot get something that you do not pay for. Even in such an instance, however, whatever you get is not free. Someone somewhere has paid for it. So, when it comes to an apparently free online scheduler, somebody must be paying for it. The question you should ask yourself is: who is paying for it?

A common explanation that the companies offering the free online schedulers will give you is that they have other sources of income. They effectively imply that they are so philanthropic that they are ready to share with you a portion of their proceeds by giving you such an important service for free.

This is all very good. However, there is something interesting that should not pass your attention. If there is nothing that they get from the free online schedulers, why do they go to great lengths to advertise them? Just do a simple online search on these services and see the results you come up with.

Perhaps you are already wondering about what I am driving at. Well, first of all, if you are interested in any such service for your medical appointment scheduling needs, you should take the time to read between the lines. Go through their terms of service very carefully. Chances are that you will find some places that seem to negate other parts. Such discrepancies should warn you that they are hiding something.

What they are trying to keep from you is the fact that they are actually making money from the free online schedulers. How? Simply put, they sell your details. Try to imagine the number of people who will use your apparently free online appointment scheduler. You are effectively giving the owners a comprehensive database of user details that they can sell to make more money than you imagine.

If you think that this is unethical, then remember that you will be responsible for the details of your patients. The consequences of divulging their details can put you in a very tight spot.

Sign up for a reputable online doctor appointment scheduling program that will ensure the safety of your patient details in addition to giving you a great service. Do not be scammed!

Multiple Tasking at Hospital? –Checkout Medical Answering System

May 1st, 2010

There is no one common way that you can manage your health care center. Managing medical center requires multiple tasking such as –answering patients’ calls, fixing up patient appointments, reminding patients about their diet and other important schedules (such as visit to a clinic or getting some tests done) etc. Medical answering system with special features helps you managing medical office that in turn, saves the human hours that you can utilize for bettering other services.

Medical answering system answers several calls coming from patients at a time and no busy tone is passed on. The system is very useful when the health care center is expected to have a flood of patients’ calls as in free medical camp. Specially developed medical answering system would also have unique features such as online appointment scheduler that fixes up patients’ appointments without any human interference. In addition, it can also synchronize schedules with Google Calendar and sends alert and reports to the physician on handheld devices such as iPhone, Smartphone and Blackberry. A two-way synchronization allows doctor to reschedule the appointments from handheld device and have the schedule change synced back to their online scheduler.

The system of online patient appointment scheduler can also be tailored that can call back patients informing them about their forthcoming visit to the clinic and also about the regimen advised by health care provider. Advanced patient reminder system would have multilingual options that can be set to different languages such as French, English, and Spanish etc, which in turn, helps in tackling foreign patients with better communication.

Online patient appointment scheduler is your most effective buisness tool to slash the chances of revenue loss that occur due to no-show patients. The scheduler may be tuned into the mode that allows patients paying for the consultation in advance (prepaid appointment scheduling system), which assures the presence of patients at system allotted time.

More and more medical practitioners now opt for automating their medical offices using online patient scheduler that can be used as patient reminder and medical answering system. This reduces the requirement of more staff and human errors. Furthermore, the system offers 24/7 service that makes the center accessible to patients any time they require.