Archive for July, 2010

Easy Clinic Management by Office Automation!

July 24th, 2010

If you think that managing the health care center is quite a difficult task, you are absolutely right there! Managing the medical center requires multiple skills that include arranging the patients’ schedules without any time overlapping, calling them and informing them about their visits (also regimen, dietary suggestions etc) and top of all, answering the patients’ calls without getting frustrated.

As the luck would have it, there are many software tools that help in managing the medical center effectively. Nevertheless, choosing the best one is the key to success. Typical online patient appointment scheduling system would have several features that you require in a day-to-day health center management. The system not only helps in management and generating revenues but surprisingly some of the features save the clinic from financial loss. Let us learn how this tool is helpful in automating medical office…

Online Doctor Appointment Scheduler

ODAS works as medical virtual receptionist wherein it fixes the appointments as sought by the patients. Simply put, the patients can directly log into the system and book their appointments. A two-way Google Sync feature would directly send the data to web that is accessible using iPhone like hand-held devices. You, being the health care provider, can manage and reschedule the patients’ appointments according to you plan.

Patient Reminder

Reminding patients could be a challenging task, especially when the number of patients is significant. The human medical desk receptionist may forget to have a follow up and inform the patients about their due visits, body tests or any important information to be conveyed. ODAS can also work as patient reminder system that can do things for sure!

Medical Answering System

During some events, where great flow of patients is expected (such as free medical camp), answering the phone calls throughout the day becomes difficult task for human medical receptionist. Online patient appointment system can do this job in quite a better way. It can answer any number of calls (no matter one or more patients calling at a time) without getting tired!

You can take clinic management as duck takes to water since medical answering cum online patient appointment system comes with multiple features such as multiple languages (setting different languages to communicate foreign patients) and prepaid appointment (that saves revenue loss because of no-show cause patients) etc.

The Benefits of Using an Automated Patient Appointment Reminder

July 24th, 2010

When you are using an automated appointment reminder system, the task of reminding your patients about the appointments that they made in your medical practice can be done automatically by the system. This will be done effectively and efficiently at a fraction of the cost of manual system. If you are still unconvinced about making the move to automated system, knowing what benefits the system can provide you with should remove all your doubts.

When your medical staff makes those reminder calls during office hours, there’s a good probability that they can not reach anyone on the other end of the phone. An automated reminder system, on the other hand, can make that reminder calls beyond the typical working hours. The calls can be made in the evening and even on weekends, when there’s a better possibility that your patients will be home.

An automated reminder system is also reliable. If you leave it to your staff to make phone calls after phone calls to remind the patients, there’s a good chance that they’d be bored by the 15th calls – which could negatively affect the tone of voice of the caller. On the other hand, an automated system will have a consistent tone and manner – since the message is pre-recorded using professionally trained voice actors. The recipient of the calls can repeat the message easily if need be.

When you rely on your medical staff to make reminder calls – you will only cut into their efficiency. Either they would be too engrossed in other tasks to be able to complete making all the phone calls – or they would run out of time to do so. This is where an automated reminder system excels.

The system can also compile a report of all the appointments made during a given period of time. What’s even better, you will be access the report even when you are outside the office – since it will be available online as well.

Having learned of all the benefits that an automated reminder system can provide you with, it would be foolish not to invest in one.

Why Free Online Scheduler Should be Avoided

July 18th, 2010

As more and more medical practices turn to technology as ways to streamline their business operations, practical applications such as the online scheduler services have fast becoming a necessity to stay ahead of the competition. Online scheduler can be your trusted partner in improving the medical care you provide for your patients. However, if you choose one that does not live up to its promises, as well as your expectations, the online scheduler can become your downfall. This is especially true if you choose to take the cheap route of using free online scheduler for your medical practice.

It is in our nature to gravitate towards things that cost us nothing. Free things or services make us feel good because we are not spending anything on them. But do you really want your medical practice to rely on something that is not reliable and pose some liability risk? Think about it for a second. Why would a service provider offer their products and services for free? What’s the catch? This is something that you should definitely ask yourself when you have to make that decision between a free or regular online scheduler.

You may come across free online scheduler services on the Internet. Some may be – at a push – quite reliable and serve their purpose, but most likely they will fall short on your expectations. However, be aware that even the reliable one still poses some risk for your medical practice. As a way to generate their revenues, free service providers usually sell your data freely. We’re talking about confidential information of your patients; their names, phone numbers, addresses, email, and even medical history. This serious violation of patient privacy could land your medical practice in hot water when the case is brought to the court of law.  When the news spread out, you can just imagine the negative effect it will have on your medical practice and how your loyal patients would react to it.

Instead of looking for a free scheduler to cut business cost, why not look for something that pays itself? What about get an online scheduler that use email, telephone and mobile text message reminder to cut down your appointment no-show?

Such scheduler will pays you handsomely as its monthly fee is usually the cost of  ONE no-show; all it takes to pay itself is to cut  one missed appointment per month!

A great online scheduler service doesn’t necessarily have to be expensive. However, given the many benefits that the service has – you will wonder why it doesn’t cost more. A good scheduler can provide the flexibility for your patients to make, change or cancel their appointments by themselves – at anytime of the day or night. A reliable online scheduler will have a reminder service feature that can send out reminders for your patients about their appointments through different means; from email, phone service to text messages and more. Ultimately, online scheduler can make your medical practice runs more effectively and efficiently.

Medical Virtual Receptionist Makes Happy Medical Office!

July 18th, 2010

Do you really get out of character when some patient complaints about not getting proper reply from the front office when they called to book their appointment? Do you really care patients and think that they, just beyond prescribing drugs, require personal care and attention? If your answer to all these troublesome questions is a BIG YES, I suggest you to go for Virtual Medical Receptionist that can make you, your patients and your staff happy. It will leave you  to enjoy your medical practice treating patients other than always banging your head against wall to manage the medical office with incapable human staff.

Medical Virtual Receptionist, as the name suggests, takes off all the worries you got for managing the medical office, clinic or health care center. The best part of this uniquely designed virtual medical front office tool is its capability to book patients’ appointments online! It is a web based online patient appointment system that allows patients to book their appointments online, without contacting human medical staff at front desk! Overcoming the issues of time-overlaps, patients’ appointments are scheduled perfectly. A prepaid option in same system reduces the chances of losing the revenue due to no-show cause patients as it asks for consultation fees in advance before patients see health care provider.

Online doctor appointment scheduling system can also synchronize the entire data with Google Calendar. It can then be accessed using any handheld devices such as Smartphone, iPhone and Blackberry. Simply put, no matter where you are, you can always access the data of patients’ schedules at clinic and can reschedule according to your plan for the day or week.

Other benefits that come with medical virtual receptionist is it can answer patients’ calls with sweet voice. No matter how many patients call at a time, all get lovely answers as fed by you as health care expertise. Events such as medical camp require such kind of facility where human medical staff is found incapable attending more than one call at a time, throughout the day.

Also, online doctor appointment scheduler can be used as patient reminder service wherein it can call patients automatically and remind them about their forthcoming or due visits to health care center. Furthermore, it can be used to remind patients about their body tests, dietary regimen and other important advice by concerned doctors.

All-in-all, online patient appointment scheduling system is best medical management tool that you can have to make medical office automated.

Save Time and Money, Use Online Medical Management System

July 8th, 2010

When your health care center is as busy as GrandStation, there are a few, if not many, chances that the medical front office executive staff fails in managing the patients’ flow. Simplest example for this mismanagement is time overlapping when the appointments are allotted to the patients. Also, the patients may complain about getting busy telephonic tone for quite a long duration. On the other hand, the staff is incapable handling many calls at a time and hence, cannot satisfy all customers calling at health care center.

The solution for these hurries and worries is Automated Medical Management System which is popular as Online Patient Appointment Scheduler. Using Online Patient Appointment Scheduling system, you can not only manage the appointments as asked by patients but can also use the system in many ways.

Let us learn how Online Patient Appointment Scheduling System helps in overall medical office management…

Online Doctor (Patient) Appointment Scheduling System allows the patients to directly log on to the system and book their appointments without calling the human medical front desk executive. Advanced feature called Google Sync transfers the entire data (schedules) to the Google Calendar, which is accessible using hand-held devices such as Blackberry, HTC phone, Smartphone and iPhone. Furthermore, a 2-way sync allows the user to manipulate (reschedule or cancel) the appointment without contacting health care center. This is a kind of having clinic management in hand wherever you go!!!

Specially designed appointment system can also work as medical answering system. It can answer patients’ calls the way doctor wants. Also, the doctor can feed the answers according to her/his expertise. No matter many patients calling at same time, no one of them would get busy tone!

Medical answering system can also work as patient reminder wherein the system automatically calls the patients and notify them about their due visits. The doctor can build a rapport as patient would feel being personally cared. They can be informed about their dietary chart and any regimen too.

A prepaid option in appointment schedule can reduce the chances of losing the money in case of no-show patients as it asks for the consultation fees before patient arrive to the center to see doctor.

All-in-all, a web-based appointment scheduling system is worth to turn medical office automated for taking it to a skyrocketing growth.

Features of the best patient reminder

July 4th, 2010

On the market, you find many software tools that help in medical management. Nevertheless, if you get into the wrong hands, you lose money and the patients. It is, therefore, very important that you choose patient reminder that not only takes care about your patients but also helps your medical front office staff in day-to-day medical office management.

It is all about choosing the right tool on right time! You are utterly fed up tackling issues at your health care center and due to limitations of medical receptionist; you do not feel comfortable as there are lots of patients complaining about getting busy telephone tone most of the time. Right from booking patients’ appointments without overlapping the time to remind the patients about their forthcoming visits to the clinic, all these acts are to be done perfectly. Let us learn what an ideal patient reminder should do for you…

An ideal patient reminder should be capable to call the patients automatically. This should be done without any human interference. Setting the date and time, the system should call patients with its own and should remind them about their next appointments. Also, it should be able to notify them and remind them about their dietary plan and regimen as suggested by concerned health care provider.

Patient reminder system should also perform multiple tasks at health care center. For instance, it should be able to answer the patient serving as medical answering system. No matter how many calls the center receives at a time, the system should answer them all, altogether! No caller should receive the boring busy tone. This feature is useful during the programs such as medical camp (especially free of cost). Advanced feature like multiple language support (Spanish, French and Chinese etc) is also preferred to tackle foreigners as patients.

The system should be able to book patients’ appointments online. It should also have prepaid appointment system to avoid no-show cause patients that contribute in the loss of the revenue. Preferably, online doctor appointment scheduler should also have Google Sync option through which, the data is sent on handheld devices such as Blackberry, iPhone and Smartphone. A two way Google Sync is preferred as to modify the dates and timings according to the user’s schedule.

It is important to choose the system that help in medical management as well as generating revenue. It should work like a typical medical virtual receptionist.