Archive for June, 2012

Online Appointment Scheduling Software – Versatility In A Modern World

June 30th, 2012

Doctor appointment scheduling software and systems are primarily designed with the needs of medical practitioners in mind. Even so, this does not mean these innovative systems cannot be utilized by other professions. The features available vary depending upon how advanced it is. Online appointment scheduling software is extremely versatile. While more advanced features are available, customers are able to choose which features are most useful to them. In this way, nobody ends up paying for a pile of options they do not actually need. Yet, should they be needed in the future, they are available without involving any major changes (upgrading in-house software for example could involve upgrading hardware.) Unquestionably online doctor appointment scheduling systems can provide a comprehensive choice of useful features: Features that could in fact help any busy professional where appointment scheduling is a part of their everyday routine.

Integrate With Ease
Whether you are a doctor, dentist, counselor or therapist, online appointment scheduling offers up a professional, practical, cost-effective solution. Online appointment scheduling systems are fully automated and require no maintenance. Because these systems are so easy to integrate and use, once they are set-up to suit your specific requirements, you and your staff can simply let the system deal with the task of scheduling. This can free up staff resources giving them more time to deal with more demanding tasks (while appointment scheduling is essential and can be extremely time consuming it is as somewhat basic task). The system is also able to make patient appointment reminder calls, which can help to reduce no-show averages. Indeed, some online scheduling systems allow patients to book and pay for their doctor appointment online, which can also help to increase your medical practices´ client base and so revenues.

A Modern Solution
Many professionals continue to rely upon programs such as Outlook. Like pen and paper this is now a rather outdated way to deal with appointment scheduling. While these generic programs might increase efficiency to a degree, they lack the flexibility of more advance online appointment scheduling systems. Online scheduling systems can usually be customized to suit specific needs: Extremely useful for specialist medical practitioners and doctors who might work in several locations. In addition, the versatility of these systems makes them useful for a variety of professionals. In a modern world versatility is essential to effective business management. Online appointment scheduling software can provide a flexible, cost-effective solution for many professionals: And that probably includes you!

Appointment Scheduling Software – Take It For a Testdrive

June 23rd, 2012

Today people live busy lives, which means convenience and organisation are essential to keep things running smoothly: It´s not always easy remembering everything that has to be done! Appointment scheduling software helps patient´s and staff remain organised in a way that pen and paper scheduling never allowed. They old system of appointment scheduling books was always prone to problems. Rescheduled and cancelled appointments easily become confused with the old system. Medical appointment scheduling software significantly reduces the possibility of error. Software is organised and always available 24/7. Online appointment scheduling software allows patient´s to schedule, reschedule and cancel their doctor appointment 24/7. Nowadays, most people have access to the internet. Providing your patients with the option to book online or through an automated system is advantageous for many people. Today, people need (and in many ways expect) services to be easily accessible. They do not want to be left waiting on the end of a telephone line: They want to book their doctor appointment quickly and easily: Automated appointment scheduling software allows them to do that. Automated systems can handle several calls at once, and it is always available.

So Many Advantages
There are many advantages for using appointment scheduling software. Editing patient appointments is easier and less prone to mistakes. Automated systems are usually more economical than hiring extra staff. Plus, software does not need breaks, holidays or sleep! These are great advantages. However, probably one of the greatest advantages of all is the fact that many of the online appointment scheduling systems are able to make reminder calls at a specific time. It has been proven time and time again that reminder calls can significantly reduce no-shows. No-shows cost American health organisations millions of dollars every year. Automated reminder calls provide a cost-effective way to reduce no-shows. Staff do not always have time to make those calls. An automated system can ensure patient reminder calls are made on time every time. In addition, some medical appointment scheduling software can collect certain data, such as cancelled appointments. This can help medical practitionners to identify “problem” patient´s who might consistently cancel their appointment at the last minute or not show at all. This kind of data can be very useful and help practitioners deal with problem patients.

Try Before You Buy
Appointment scheduling software varies. Some are more feature rich than others. You may or may not need many of the features. The best way to assess which features are the most important for you is to test-drive the software.So try before you buy!

Medical Appointment Scheduling Software – How Are You Managing Without It?

June 16th, 2012

Medical appointment scheduling software can do much more than schedule doctor appointments! Scheduling software can deal with appointment scheduling 24/7. Advanced systems can all provide an emergency answering service and deal with reminder calls as well as collect vital statistics which can help you improve efficiency and so increase revenues. Wasted appointment slots cost. Patient appointment reminder calls have proven to reduce no-show percentages. Being automated, the software can deal with multiple calls in record time: Ensuring those all important reminder calls are made on time every time – Something a busy receptionist can rarely guarantee. Reducing no-shows can save a medical practice thousands of dollars every year.

An Economic Solution
Medical appointment scheduling software is a virtual receptionist, which can provide an extra pair of hands 24/7 at a fraction of the cost of a ´real-life´receptionist: Or in comparison to many of the after-hours answering services available. Your staff will be freed from the tedious (although necessary) task of appointment scheduling. And, without having to spend so much time on the phone they will have more time to deal with more demanding medical practice management tasks (such as billing)and of course, the patients.

Reduce Stress
Stress and chaos do not provide a comfortable environment for your patients. If your staff are consistently under pressure the overall level of customer service can be affected negatively – A disorganized medical practice can be very off-putting. Today the health industry has never been more competitive. Lost patients are lost revenue. Happy staff makes for happy patients and a stress free environment for all.

Save Money
Online medical appointment scheduling systems are maintenance free and do not require in-house hardware to be installed. Some of America´s largest health organizations are using automated appointment scheduling to maintain services cost-effectively. The features offered vary from system to system. Some company offer a free trial during which time you can assess what features are the most valuable to your patients and your medical practice. Medical appointment scheduling software can deal with many tasks as well as provide data that can help you to improve services and so the level of patient care provided. The old paper and pen scheduling system is primitive in comparison and prone to error – Not good in a modern environment. Just try it out and you will note the difference; as will your staff and patients. Indeed, chances are, you will ask how you ever managed without it!

Online Patient Appointment Scheduling – Is It What Your Patients Want?

June 2nd, 2012

Some of the largest health associations in the US have successfully utilized automated online appointment scheduling software to deal with the task of patient appointments. These systems are highly efficient, which makes them a cost effective way to provide a 24/7 appointment scheduling service to patients. Today, people are ever more comfortable with the internet. Figures suggest a growing majority of people will primarily look for the services and products they need online: Personal banking, payment of utility bills, you name it, it can probably be purchased or paid online. Indeed, in some ways this has become the norm with regards to customer expectations – Particularly with regards to banks, shops, services etc

Taking Control
The Wall street Journal and Medical Economics have researched into whether adults feel online patient appointment scheduling is advantageous: And for the majority it seems the answer is yes; they do consider online scheduling to be advantageous. In a fast paced world of iPads, iPods & Blackberrys online scheduling gives patients more choices and so more control. Being available 24/7 it is convenient. Patients can make a medical appointment after hours with ease. For the hard-of-hearing, being able to make an appointment online can be particularly convenient: No need to rely on anyone else to make the call.

The Human Factor
Your receptionist may be extremely efficient and adept at dealing with patients. Nevertheless, they are human, to which they are as susceptable to “bad days” – Should we say, we all suffer from the human “factor”. That is, we are apt to making mistakes when rushed and feeling harrassed. The simple fact is, appointment scheduling software never has “attitude”: And it never sleeps. Patient appointment reminders have proven to reduce no-shows. However, during busy periods they often get omitted, purely because staff do not have time to make the calls. An automated online appointment scheduling system can generate patient appointment reminder calls automatically – On time, every time.

Overall automated appointment scheduling can free up your staff giving them time to deal with other tasks, which are better served by the “human factor”. Streamlining patient scheduling can help your medical practice perfom more efficiently and in this way it is a cost-effective option. Appointment scheduling is essential. Even so, it can be an overwhelming task in a busy medical practice. Most patients want to be able to make a doctor appointment with ease… and quickly! And, according to the research most adults welcome online appointment scheduling – So the question is, are you giving your patients what they want?

Patient Appointment Scheduling Software – Taking the Strain

June 2nd, 2012

The health industry has never been more competitive than it is today. People have choices and they expect more these days when it comes to patient services and care. For smaller medical practices keeping up cost effectively can be difficult. Despite the fact your staff are working hard to ensure your medical practice is running efficiently, there is almost always room for improvement. Office automation has helped businesses (not just the medical industry) streamline operations to function in a more cost effective as well as efficient way. Today, some of the largest health organizations in the US and Canada depend upon automated appointment scheduling software to deal with the task of patient appointments. Freeing staff from this laborious and time-consuming task gives them more time to deal with other more demanding tasks and processes: In this way, automated scheduling can take the strain off the front desk and so help to improve patient care.

Improved Communications
Patient appointment scheduling software is reliable and accurate. Patients, staff and doctors can access the system from any internet connection 24/7. Schedules are updated in real time, which helps to improve communications and reduce confusion. For medical practitioners working in several locations online appointment scheduling can be extremely advantageous: Keeping them in-touch and updated wherever they might be. Patients are also able to schedule, re-schedule and cancel their doctor appointment 24/7 – For many people, living in a world that increasingly depends upon the internet, this would certainly be the easier and more convenient option.

Accurate Scheduling
Automated scheduling software can make human error a thing of the past in your medical practice. While these systems can be sophisticated (able to deal will pre-paid appointments, patient appointment reminders and even emergency calls for example), they are extremely user-friendly. Reminder calls have proven to reduce no-shows. Unfortunately, staff do not always have the time to ensure they are made: Manually dealing with this task is time-consuming. However, an automated scheduler can make multiple reminder calls on time every time. Some can also send SMS text reminders as well as emails.

The Advantages are Clear
Patient appointment scheduling is an absolute necessity. However, it is not necessary to burden your staff with this time-consuming task: Not with so many cost-effective automated systems available. Automated scheduling can take the strain off staff and doctors by dealing with the task more efficiently as well as accurately: 24/7. Unquestionably, a clear advantage for doctors, staff and patients – Have you seen the light?