Lisa West August 18th, 2012
Many of the world´s leading health organizations are using medical appointment scheduling software to deal with appointment scheduling as well as patient reminders and emergency calls. Medical appointment scheduling software comes in all “shapes and sizes”, so to speak! From free downloads, to paid online systems and in-house software: There is indeed a wide and varied selection available. However, you will find the features of professional software are far more advanced than free versions; although of course, even the professional software differs. Even so, one of the most notable differences between free and “run of the mill” appointment scheduling software, compared to paid for professional systems, is the ability to customize.
A Patient Friendly Solution
Medical practitioners have a responsibility to their patients, to provide a service that is efficient as well as accurate: After all, when it comes to health matters there is little room for error. In a busy office, assisting to patient´s needs as well as overall office management can be a demanding task for front desk staff. Medical appointment scheduling software can take the pressure off: And when the pressure is eased, errors are far less likely to occur. In addition, when you staff are not stressed and pushed to the max they have the time to be more courteous and accommodating to patients needs. In the same way, scheduling software that can be customized is much more patient friendly. The terminology, language, patient records and other data can be customized to make it recognizable and so familiar to your patients.
Automated Patient Reminder Calls
Patient reminders do help to reduce no-shows. That´s a fact! Even so, in a busy office front desk staff simply do not have the time to make those calls or to send reminder cards. Professional medical appointment scheduling software can send customized reminders via email and sms. They can also make automated reminder calls on time every time. Patients are then able to confirm, cancel or reschedule their doctor appointment. No-shows cost health practitioners millions of dollars every year. Regardless of whether you are a sole medical practitioner or part of a larger organizations, no-shows equal lost revenue. Automated patient reminder calls offer up a cost-effective way to reduce them.
Professional Appointment Scheduling Software
Professional medical appointment scheduling software and systems are HIPAA compliant, customisable and maintenance free. They do not share your patient´s information with third parties, as many of the free software do. You might be extremely surprised as to how cost-effective professional software is – For millions of medical practitioners worldwide, professional medical appointment scheduling software has proven to be more efficient than free versions as well as cost-effective.
Lisa West August 13th, 2012
Automated doctor appointment scheduling software can help you to provide a faster, more accurate and cost effective way for your patients to make their doctor appointment. An advanced automated scheduling system is not subject to the “human condition”: Automated software does not take holidays, need lunch breaks or have “off days”. Free of “human error” the service provided to your patients is consistent, efficient and available 24/7 – In an increasingly competitive environment customer service matters more than ever: Office automated can help you keep up, cost effectively.
Not All Software is Equal
Throughout the US and Canada more and more medical practitioners and health organizations are successfully utilizing patient appointment scheduling software. Not all software is created equal. Basic features include the management of patient appointments and reminder calls. Other features include, language options, as well as handling pre-paid appointments, new patient sign-ups, emergency calls and online scheduling.
Scheduling software is used by medical as well as non-medical professionals; beauticians, personal trainers, chiropodists for example. While it is not necessary for non-medical professionals to comply with HIPAA regulations, health care providers are required to comply. Automated appointment scheduling software that is not HIPAA compliant should therefore, be approached with caution. Free software invariably comes with a “price”: And that price will be your patient´s data – As they say, no such thing as a free lunch. Therefore, paid for HIPAA compliant software created with medical practitioners specifically in mind is generally the most appropriate (responsible) choice.
Everything to Gain
There are many online appointment scheduling systems available. Usually, they require no special in-house hardware and are maintenance free. Some companies offer free trials, which allows practitioners to try out the features and services they offer risk free. If you have never used automated scheduling before it is not a good idea to sign any long-term contract until you are sure the company you are considering is actually able to provide the features you need and the quality of service you expect (as said, not all software is equal). Costs tend to vary dependent upon the features you require. Nevertheless, even the most advanced system will generally work out more cost-effective (as well as effective) than hiring extra staff to deal with patient appointments and reminder calls. Take advantage of the free trials available – Unquestionably, with no contract to sign and no money required you have everything to gain and absolutely nothing to lose.
Lisa West August 5th, 2012
In the twenty first century patient appointment scheduling has taken on a new turn. Today sheduling software has never been more advanced or affordable. There are many advantages to using this softare. Without doubt, most users would agree that it is so much easier to schedule patient appointments using software than pen & paper. Handwritten scheduling is comparatively hazardous: Eraser marks, scribbled notes and such. Plus it takes up valuable time: Time that could be better spent dealing with more demanding tasks. Patient appointment scheduling softare can deal with calls to the front desk as well as patient reminder calls 24/7. Online systems allow patients to make their appointment online, which can be advantageous for staff as well as patients. For disabled and hard of hearing patient´s this is a particularly advantageous service – They do not have to rely on anyone else to make the call. Automated scheduling frees up the front desk and because it can deal with several calls at once patients are accommodated faster: No hanging on the end of the phone OR waiting around at the desk.
Patient reminder calls can reduce no-shows: That´s a proven fact. However, in a busy office staff do not always have the time to make those calls, or to get the reminder cards posted. More advanced systems can carry out reminder calls at a scheduled time. Reminders can be made by phone call, sms text as well as email. Patients have the opportunity to confirm, cancel or re-schedule their doctor appointment. Automated reminder calls have helped many medical practitioners reduce no-shos and so improve revenue. In this way, automated appointment scheduling can prove to be VERY cost effective.
hile the old pen & paper method might seem the easiest option, it is a little risky: All too easy for it to be destroyed, damaged. With appointment scheduling software your data is backed up as well as easily accessible. Online systems can be accessed via any internet connection, which makes them a great option for medical practitioners on the move. Appointments are updated in real time too, which keeps things organised no matter where they are. There are many advantages to using online appointment scheduling. The best way to realise those advantages is to try it. Some company´s offer free trials which allows you to try out the features and assess which ones are the most useful to you and your practice.