Archive for November, 2012

Automated Patient Appointment Scheduling – Everything You Need

November 24th, 2012

An advanced automated medical online scheduler can provide your medical practice with everything it needs to keep doctors and patient appointments organised. To survive in a consistently evolving world all businesses, including the health industry, need to keep connected with their clients: And the more ways they provide those clients with ways to connect the better.

A Welcome Service for Patients, Doctors & Staff

Research has certainly suggested that people want (and welcome) the opportunity to make a doctor appointment online – Indeed, most medical practitioners who do provide online patient scheduling find patients will book their doctor appointment online and in many instances the sheer convenience of it (patients are able schedule, re-schedule and cancel their doctor appointment online with ease 24/7), can help to reduce no-shows and increase revenues: With relatively little effort at all, on behalf of the staff or the medical practitioners.

User Friendly

The cost of implementing an online appointment scheduling system is relatively low when you balance up the advantages. An online scheduler can facilitate one of the most significant trends right now within business: Mobile internet. Patients can access the scheduling system while on the move, 24/7. Online systems can take a lot of the headache out of scheduling. Today’s systems are extremely user friendly; nobody will get frustrated. In fact most medical practitioners find patients love the new system and are amazed at the true simplicity of using it – Immediately they can see which appointments are free and are able to quickly and easily choose which suits them most: Of course, not every system is the same. However, invariably this is the case for medical practitioners that have opted for a reputable system with a proven track record.

Cost Effective

If you counted how many hours staff spent each week dealing with patient appointments it would almost undoubtedly surprise you. Without doubt, in a busy medical practice staff can spend a large percentage of the day answering calls, making and rearranging appointments. An online scheduler can deal with scheduling as well as reminder calls: Giving staff more free time to deal with patients and other vital medical practice management tasks such as billing.

More advanced systems will generally offer a more comprehensive range of features and customisations: It depends’ what the needs of the practitioner and patients are. A free trial can provide the opportunity to try out various online systems – Great for assessing what features are the most useful for your practice.

Online Medical Appointment Scheduling Systems – What Can They Do For You?

November 17th, 2012

Medical practice management and patient scheduling software can help practitioners improve services and so the level of patient care they provide. Indeed, some of the world’s largest health organisations have saved millions of dollars by streamlining patient scheduling. Providing patients with the opportunity to schedule, reschedule or cancel an appointment 24/7 has proven to help improve patient services as well as reduce no-shows. Automation liberates staff, giving them extra time to deal with more pressing, “hands-on” tasks.

Liberate Staff & Improve Services
All scheduling tasks can be dealt with by the system automatically, 24/7. Or these systems can be called upon during busy periods only; providing a cost effective way to have that “extra pair of hands” available as and when needed (invariably more cost effective than hiring “human hands”).

The Personal Touch
Some medical practitioners prefer to use automated patient scheduling during peak times only: Feeling this keeps patient services more personalised – And indeed, there is an real element of truth in this. However, research has indicated that most adults would actually welcome the opportunity to be able to make a doctor appointment 24/7 using an online or automated service. In addition, something to seriously consider: If the “personalised service” being provided is not actually adequate (as in dealing with demand), due to the fact staff do not have the time needed to deal with the tasks at hand, surely automation is the practical (as well as cost effective) solution – Indeed, this has in fact proven to be the case for medical practices, practitioners and health corporations worldwide.

Nothing in Life is Free
As they say, nothing in life is free: And like most things, if you want quality you have to pay for it. There are free appointment scheduling software downloads and systems available online. However, they usually come with a catch. For medical practitioners free appointment scheduling software can be a precarious area to tread. More often than not, the company providing the free service or the developer will be collecting data in some way – And as all medical practitioners have a duty to protect their patient’s data, free software is rarely an option.

On The Other Hand
On the other hand, free software and system “free trials” are extremely useful. They provide medical practitioners and staff to try out the software. Most professional (paid for) online medical appointment system providers understand the importance of “user friendly”: In general, staff do not need to be seriously savvied to work with these systems. Nevertheless, test driving before making any commitment is always the soundest way forward.

Automated Patient Appointment Scheduling – A Good Decision

November 3rd, 2012

Automated patient appointment scheduling online systems are principally used by sole practitioners and family practices as well as primary and specialty clinics. However, an online scheduler is also an extremely useful tool for just about any professional that needs a reliable, versatile, internet accessible appointment scheduling solution (hairdressers, holistic practitioners, beauticians etc).

Improve Customer Service
Automated scheduling systems are generally used by medical practitioners to manage patient appointments as well as by larger health organisations to schedule elective surgery. Indeed, advanced systems are extremely versatile and can be customised to suit just about any specification. Some systems are multi-lingual, which is extremely useful in what is today a highly cosmopolitan environment.

Ease of Use
Online systems can be extremely advanced and offer a wide variety of choices to both doctors and patients. By automating patient scheduling staff can be freed from this mundane and time consuming task: And with more time for patients customer services will invariably be improved. While feature rich quality systems are usually very easy to use. The technological experience of staff does not need to be advanced as online automated systems are designed to be user friendly for doctors, staff and patients.

Reduce No Shows
The statistics consistently confirm that patient appointment reminder calls do help to reduce no-shows. Even so, in a busy medical practice it can be difficult for staff to find the time to a) Make the reminder call, b) Organise postal card reminders. Most online systems can be scheduled to make reminder calls at a specific time automatically. Patients have the opportunity to confirm, reschedule or cancel their up-and-coming doctor appointment with ease (literally, at the press of a button). Automated reminder calls have proven to help reduce no-shows and as a result, help to improve revenue.

A Cost effective Solution
Without question, online patient appointment scheduling has proven to be a cost-effective solution for health organisations, specialist clinics and practitioners around the world. Research does suggest that many working adults would welcome an online 24/7 scheduling option. The health industry is competitive and people have never had more choice. Automating patient appointment scheduling is a cost effective way improve overall medical practice management.

The advantages and benefits are clear. It is possible to test drive some systems, which offers up the ideal opportunity for any professional that is considering utilising an online scheduling system, to assess which features are going to be the most beneficial for them – Without doubt, a good decision.