Archive for December, 2012

Automated Patient Appointment Scheduling – A Step In The Right Direction

December 15th, 2012

Today, many sole medical practitioners, family and specialist medical practices, are utilising the same doctor – patient scheduling technology, as some of the worlds leading health authorities. An automated patient appointment scheduling system can help improve efficiency and bring your medical practice up to par with the rest of the ‘advancing’ world in the twenty-first century. Without doubt, automation is becoming the norm for more routine tasks in the world of business: And while of course people’s health is a ‘personal’ matter, at the end of the day a medical practice has to make money; just like any other business – Indeed, the health care industry is in fact worth billions of dollars a year.

Keeping Up With Business

To keep up, businesses (including medical practices and practitioners) need to be competitive, and one of the best ways to do that is ensure the services they provide are meeting the needs of their clients: With regards to health care, this could not be truer. An automated patient appointment scheduling system can help to improve overall medical practice management by improving office efficiency. Think about the time staff spends on the phone dealing with patient appointments and reminder calls: In a busy office, this can actually amount to ‘most of the time’! Is this really a cost effective way for them to spend their working hours? The hours you (and your patients) are in fact paying for.

Improve Workflows

With an automated scheduler in place your staff will have more time to deal with patients – In this way, workflows can be improved. Nobody likes to spend time hanging around on the end of a phone. Automated patient appointment scheduling systems can deal with multiple calls, usually in a fraction of the time. Most medical practitioners can substantially improve services using a relatively simple patient appointment scheduler. Basic (necessary) features include patient appointment scheduling and automated reminder calls. Reminder calls have proven to help reduce no-shows. Automating ensures reminder calls are always made, as well as always made on time: In this way revenues can in fact be improved by reducing no-shows. Advanced systems can deal with much more. Features include multiple languages, customisations, billing, pre paid appointments and much more.

Does Your Medical Practice Need an Automated Patient Appointment Scheduler?

If your medical practice is still ‘getting by’ using pen and paper then it is probably time to consider moving on and into the twenty first century – Give some of the systems and their features a try out: Surely a step in the right direction.

Online Medical Scheduler – Getting What You Pay For

December 2nd, 2012

For any practitioner (medical, specialist, dental, holistic etc) patient appointment scheduling is essential: Indeed, it is no secret that revenues depend upon it. As the world becomes an increasingly competitive place, it is essential for businesses to streamline work processes as effectively and so cost effectively as possible. Over the last decade many of the world’s largest health organisations have turned to automated patient appointment scheduling to achieve just that. Automating patient appointment scheduling tasks invariably results in the improved overall performance: Less mistakes are made and patients are able to schedule an appointment at any time, which can save staff a lot of valuable time.

Affordable Solutions

Today, this technology is available and affordable even for sole practitioners. Of course, there are extremely advanced automated schedulers available. However, such advanced systems are rarely needed by smaller medical practices and sole practitioners. Basic features include automated patient appointment scheduling services and patient appointment reminder calls.

Patient Appointment Scheduling

Automated schedulers can be used during busy periods or applied 24/7: It depends upon how busy the practice is. Most online systems (as opposed to “in-house” systems) can also provide patients with 24/7 scheduling – In a modern world, providing this kind of convenience can keep you ahead of the competition.

Patient Reminder Calls

The stats tell us time and time again that patient reminder calls can help to reduce no-shows. In any medical practice, time is money and no-shows cost: Time is one thing that can never be recuperated. Automating this task gives your front desk staff more time to deal with patients: No more hours spent making calls manually or writing out cards. For any medical practice or practitioner with a high No-show rate automated patient scheduling software can be extremely cost effective: Helping to reduce no-shows and so increase revenues as well as the level of patient care provided.

Free or Paid?

They say nothing in life is free, and that is generally the case online as it is offline. Free scheduling software invariably comes with terms and conditions attached: And usually, those conditions include giving the provider of that free system certain “information”. If you think your patients wouldn’t mind giving away their information they okay. However, for most this would cause a conflict of interests. Indeed, it would be hard to imagine these free systems being HIPAA compliant – Ultimately, you get what you pay for in this life and that includes patient appointment schedulers.