Advantages of an Online Doctor Appointment Scheduler

December 8th, 2009

The primary focus of the doctor should be in his practice. He should not be wasting his time in doing supporting activities like managing appointments, attending calls, try to keep the service levels of his office high. Generally, these activities were handled by a receptionist till now but things have drastically changed in the past few years. Technology is playing a huge role in providing support to medical practitioners.

An online appointment scheduler can take your level of services to a completely different level and there are several advantages associated with it.

24/7 Support to Patients

When you install medical software for online appointment schedule it naturally converts your office into a virtual call center that can provide support to patients 24/7. Patients can latch to the system anytime and use the various services provided by the software.

Impact on Earnings

A virtual assistant will relieve you from most of the routine jobs that unnecessarily eat up your time. You will also be able to slash no shows with automated phone reminder that is associated to your online scheduler. Slash also appointment cancellations by introducing  pre-paid appointment service to patient. This save you and staff a substantial amount of time which you can effective utilize to improve other area of your practice and boost your earnings.

Satisfaction of Patients

If your patients are satisfied they will certainly bring your more business. When you have an automated office they will not have to wait for the receptionist to get free and answer them. An automated answering machine is able to handle multiple patients at one time and keep them away from the frustration of waiting.

Staff becomes more Reachable

Good medical software will also comprise of features such as voice commands. These voice commands let the patients reach to emergency contact as well as telephone number for routine business matters. A voice controlled virtual medical receptionist can also take appointment call on your staff behalf.  You staff can now focus better on more important tasks such as caring for patients in waiting room and medical billing .

Reminder Services for the Patients

An online appointment scheduler not only lets the patients book their appointments but also use email and automated call to reminde their appointments time. These reminders is not only good for business but also a good practice to keep patient-doctor relationship. 

Zero Maintenance

Online doctor appointment schedulers does not requires software installation and are very easy to operate. Additionally, they require no maintenance at all. Once in service it can serve you year after year. As web-based computer service, it is reliable, efficient and user-friendly.

One Response to “Advantages of an Online Doctor Appointment Scheduler”

  1. Doctors Answering Serviceon 07 Jan 2010 at 1:47 am

    A Good Physician Answering Service will ease the pressure from incoming phone calls during the day. This creates time in the day in which to process those all-important payments and insurance claims.

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