Can You Customise Your Office Scheduler?

March 29th, 2010

Automation is the buzzword in virtually every industry as people take advantage of the technological advancements. When looking for office automation solution related to scheduler, there are many things you will need to consider as you search for the best, one of which is the ease of cutomisation.

The medical field is very broad and different medical practioners have different needs. This is one of the areas where a medical office scheduler that you can customise easily comes in handy. Whether you are a pediatrician or chiropractor, the automation system should serve your needs equally well.

In addition to suiting whatever line of medical practice you are involved in, the medical practice management programme you use should allow you to make several other customisations. It should allow you to give it as much personal touch as you would like to make your business stand out.

The following are some of the ways through which you should be able to customise your system.

i) Define your own appointment rules, name, appointement duration, what day of week you perform the service, if pre-payment is required or not.
ii) Customize your emails for appointment confirmation, reminder and appointment followup
iii) Customize your new patient signup form, what are the insurance you accept.

You should also have the ability to choose whether the patients can make their own appointments for the required services. You will thus set the services that the patients can book on their own and the ones that need to be booked from the office. If you want to give the patients an even greater personal attention, you should be able to give them special pieces of information relating to their appointments, which will help them to be better prepared.

If you can customise your online scheduler in such a way, you will manage to cut down the chances of incorrect booking. Pre-pay requirement, for example, will also help you eliminate no-show.  In short, the more your scheduler allows you to enforce your own business rule with customization, the more efficient your scheduling is.

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