Is Your Medical Office Still Using Voice Mail?

April 2nd, 2010

If your medical office is still using voice-mail to answer your phones it’s time that you look at some of the new options that are available.

Virtual Medical Receptionist

It’s time that you start to think about upgrading your voice-mail to an interactive appointment setting service that can also handle all of your reminder calls to your patients.

Having a virtual receptionist will help your office staff be more efficient and offer a great service to your patients.

How It Works

A virtual medical answering service is much more than just taking a message.  They can even set appointments for your office 24 hours a day and seven days a week.

You can set up the service so that it answers your phone during the day after a set number of rings.  That way, if your staff is busy on another line, out to lunch, or helping you with a patient, the phone will still get answered.

After all, people don’t just get sick during office hours.  What a great service to offer your patients.  The ability to make their appointment during the day or in the evening, on the phone or even on line.

You set up your handheld device, smart phone’s calendar tool to sync with the online appointment scheduler as often as you want to make sure that there are no double bookings.  This also offers you a great way to check on appointments when you are away from the office on your blackberry or other web conectable device.

How Much Does It Cost?

An online appointment scheduler will actually make you money in the long run.  By making it easier for your patients to set and change their appointments, then adding the appointment reminder service so they don’t forget about your appointment these medical receptionist programs will slash the number of no shows.

No shows are lost opportunities to bring in the income that an appointment creates.  Just having one no show becoming a income generating appointment will pay for the cost of these easy to use programs.

Your medical practice has enough other balls that you need to juggle that using one of these services will help your office be more successful, profitable and efficient while offering your patients several great services that they will appreciate.

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