Is Your Patient Appointment Scheduler User-friendly?

March 16th, 2010

When you want to determine how user-friendly an online medical scheduling program is, you need to bear some important facts in mind. Let us take a look at some of the things you need to consider.

The user interface

This is the place where both you and your patients will gain access to various features of the online scheduler you are using. The program you use should have a modern graphic user interface that is visually appealing. It should display the features you want in an attractive manner that makes it easy to find what you are looking for.

You will find it easy to use your own control panel while the patients will also enjoy booking their appointments on their end.

Ease of Use with those “auto helper”

Have you heard of auto-search, auto-complete, auto-display, auto-call?

Those auto-helper make the “search-and-type” scheduler a thing of the past!  In a modern scheduler, “look-and-click” should be all it takes to get the job done.

You should also find it easy to manage your appointments with those auto-helpers. For instance, if you have auto-search, you no longer need to manually search a ptient record first before enter his/her info. The helper will search while you are typing his name and the match is on your finger tip in a heart beat.

Auto-complete allow you to hit the return key while the match is found and voila! Your just filled the entire patient info form in one key stroke.

If you want to see details of an appointment, pointing at the patient’s name should be enough. auto-display will display the details of an appt where you mouse is point at.

Cancelling or reschedule appointments should be a breeze if you use auto-call. If you want to make a cancellation, auto-call program will ask you whether you want to place an automated call to the concerned patient. Do not expect to succeed if the patients are not happy with the system in the first place.

An online scheduler can not be effective without a nice friendly modern user interface. Check out small details and see if the scheduler is easy enough to you when you try it. Take advantage of the free trial offer to test things out. Ask for those auto-helpers. Remember auto-search, auto-complete, auto-display, and yes auto-call!

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