Key Benefits of Online Medical Appointment Scheduling

October 15th, 2009

Although every doctor uses some kind of medical appointment scheduling, there are distinct advantages in using an online scheduler. Here are some of the key benefits that you will get when you set up online appointment scheduling.

Maintenance free

When you set up a good online scheduler for your medical practice, you won’t have to install any hardware or software in your office. This means that the system does not really require any maintenance, which saves you both time and money. It also means that you don’t have to be a technical ‘guru’ in order to take advantage of online medical scheduling. All you need to do is pay very little monthly fee.

Ability to reach more patients

While it is true that many patients will prefer to make phone call appointments, there are some people who would enjoy booking their own appointments online. Hence with online medical appointment scheduling, you will satisfy the needs of such web enthusiasts as well.

Minimizing patient no-shows

Since web-based doctor appointment scheduling gives the patients the ability to manage their schedules on their own times, there are lesser chances of missed appointments. A number of studies have shown that patient no-shows are among the major sources of revenue loss in medical practice.

Letting your staff focus on other matters

When you set up an online appointment scheduler, your receptionist will have more time to take care of such needs as medical billing. This is due to the fact that the receptionist will spend less time on the phone making patient appointment. Your medical practice will therefore be more streamlined, hence being more productive.

The receptionist will also be more productive when an online scheduler takes care of monotonous tasks that result in boredom. This in turn will eliminate the chances of patient disappointment due to poor response.


You will always be updated on your online doctor appointment scheduling wherever you are as long as there is an internet connection. And you are not limited to using a computer, as you can synchronize your schedules to a mobile device. You are therefore never out of touch even when you are away, be it on a given function or vacation.

Remember that your patients are the lifeline of your medical practice. If you do not take good care of them, your business is as good as dead. You should therefore not take online medical appointment scheduling for granted.

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