Making the Most of Your Online Appointment Scheduler

October 16th, 2010

While getting an online appointment scheduling system is a step in the right direction toward a better medical practice, you have to learn all of the features to really make use of the online scheduler to its full potential. These are some key features that you should know.

Automated appointment

The key feature of the online appointment scheduler is the ability you provide to your patients to make appointments themselves. Basically you are giving the liberty to your patients to make the appointment without any time restriction; meaning, they are not bound by the usual 9 to 5 working hours. That’s the beauty of the online appointment scheduling system: it can run 24 hours a day and 7 days a week. It works a treat for both your patients and your medical practice, since the system can run automatically, it does not need any supervision from your end. It means it will also cut down your operational costs.

Customizable forms

You can create customizable forms for your patients to answer when they make the appointments. The forms can be used by doctors to ask questions regarding the nature of their visits. The questions can be made as detailed as possible or something basic, all depends on each doctor’s needs. It’s a great way to improve the medical service you provide to the patients, as the information is already available prior to their visits. Further, it allows you to take more patients within a day as the visit time per patient can be cut down.

Online patient reminder

No medical practice likes patient no-shows. One of the key features of an online appointment scheduler is the online patient reminder. This feature allows the system to remind the patients about their appointments either by phone call, e-mail or text messages. By having the online patient reminder in place, no longer will you be wondering whether your staff has called a patient to remind about their appointments, because the system will make sure of that. It’s worth nothing that the system is very reliable and dependable.

The features mentioned above are just some of many features that you can use to enhance the performance and level of service of your medical practice. There are many more that we will cover in the next post.

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