New online scheduler automated patient sign-up feature helps doctors

March 16th, 2009

Is your office staff overwhelmed with the time involved in setting up new patient accounts and scheduling appointments for them?

Many receptionists in doctor’s offices are overwhelmed with the burden of multi-tasking patient visits, reminder calls, medical scheduling, paperwork and more. There are some basic processes, that when automated, free up some of the time that is expended for routine tasks. There are now new medical scheduling programs that allow new patients to actually sign up with your office, and schedule their first appointment.

This benefit is a win-win opportunity for both the medical practice and the patient. The practice has more refreshed and helpful staff and they are more equipped to manage important tasks. Patients can now avoid the hassle and inconvenience of calling to schedule a new appointment. This takes time, and sometimes can lead to holds and busy signfals that are not good from a service stand point. Plus, the medical scheduling program is available online, making it accessible 24/7 to the patients.

Another advantage with the new medical scheduling program is that the doctor’s office no longer has to mess with the challenge of turning away patients that do not have the right insurance provider. The automated sign up process for new patients conveniently takes care of this. When the new patient signs up online, they enter their insurance information. The insurance matching takes place at the point of the initial sign up, so your office does not have to get involved and deny the patient.

Once the patient is approved and signed up for your online scheduler program, they receive login information for their new account. This enables them to login to their patient account and sign up for their first appointment time. This first appointment is often the most time consuming for your office to schedule. Now, you do not have to worry about that issue.

The process with the new online scheduler feature for automated patient sign up is fairly straight-forward. First, your office uses the program and sets up a list of accepted insurance plans and available appointment time slots. Current patients can help you spread the word about your practice and the new automated scheduler by passing your link to friends and family members.

The new prospects complete the online patient application (saves time and paper). The online scheduler filters out those that do not match the insurance requirements, again keeping this hassle out of the direct efforts of your staff. Once approved, the new patient uses their automated login they receive to look into the online scheduler and sign up for a time. The new patient sign up sets aside time slots for new patients.

After the new patient schedules their time, your office receives the new sign up application and either accepts or declines the patient. Then, an email notice is sent to the patient. The time savings and mutual benefits to both the provider and the patient makes this scheduler feature a great benefit.

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