Online Appointment Scheduler – Meeting the Needs of Doctors & Patients

May 20th, 2012

An online appointment scheduler can streamline workflows enabling your staff to provide a more efficient service to patients. Patient appointment scheduling is an essential task. However, it is a task that can be swiftly and accurately dealt with using an automated online system. Unlike in-house software an online scheduler can be accessed by staff, doctors and patients from any internet connection at anytime. Patients can go online and book a doctor appointment 24/7 with ease. This feature alone can help to free up the front desk, giving them more time to deal with other tasks and so help to improve overall medical practice management – Within an ever increasingly competitive environment the more stream-lined and efficient your services the better.

Meeting Individual Needs
Today, automated appointment scheduling systems are used by some of the largest health organizations in the world. They are capable of dealing with multiple calls, which means patients are not left hanging on the end of a telephone: There call can be dealt with 24/7 effectively as well as cost-effectively. An online appointment scheduler can also provide a cost-effective solution to sole practitioners and medical practices. Many advanced systems are scalable and can be customized to suit individual needs.

Reducing No-Shows
No-shows, over-booking and scheduling errors are costly. Automated appointment scheduling is extremely accurate and this advantage alone can help to make your medical practice more efficient. Reminder calls have proven to reduce no-shows. However, staff do not always have the time to make them. Many of the automated scheduling systems available today can deal with reminder calls: Ensuring they are made on-time every time. Some are also able to send reminders for an up-and-coming patient appointment via email as well as SMS text – In a modern world, a clear advantage.

Improving Communications
Automated appointment scheduling can help to improve doctor-patient and staff communications: They can also help to actually save time. An automated scheduler can deal with appointments for several practitioners working in various locations. It works in real time and because it can be accessed from any internet connection, doctors, patients and staff are always up-to-date and in touch: Thus helping to improve communications.

An automated appointment scheduler can notably improve patient management and workflows: Making them a cost-effective solution. With improved workflows the pressure on the front desk can be lessened: And happier staff make for happier patients. Unquestionably, automated scheduling can help your staff to meet the needs of patients more efficiently and so cost-effectively. Indeed, the days of pen and paper scheduling are decidedly numbered!

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