Archive for the tag 'Appointment Reminder'

Make The Most of Your Automated Appointment Reminder With These Tips

August 1st, 2010

In the hope of increasing the productivity level of your medical office staff and improving the quality of service, you have decided to use an automated appointment reminder. This is an important step that can lead to the success of your medical practice in getting new patients, while maintaining existing ones by making them feel satisfied. To get the most benefit of the reminder system, there are some things that you should be paying attention to as well. These are tips you can use on how to best utilize the automated appointment reminder.

When you first installed the appointment reminder system, it is essential for you to sit down with your staff and explain thoroughly how the system works. It is an important part of setting the right expectations – both for you and your staff. You must explain how the automated appointment reminder will work for the benefit of the office – as well for the benefit of all staff members. Tell them how the system can reduce unnecessary loads that the staff usually encounters. Inform them that the system can make your staff focus more on their main tasks –to care for the patients and providing only the best level of service.

However, you should also stress that the system is not meant to takeover all your operation and that it merely acts as a great supporting device. Hence, your staff will still need to work hard and not feel easily content – knowing that there’s a system that can back them up.

Having a great appointment reminder system will only work if your patients are happy with it. Some reminder service such as mobile text message reminder, email reminder, maybe not easily set up compare to phone reminder which requires nothing to be done by patients.

Some may not be too tech savvy to understand the instructions given out by the system. You can overcome this possible problem by providing signs and handouts to the patients explaining how the system works. They will appreciate the effort that your medical office is giving and will learn to use the system for their convenience.

To run a successful medical office, asking for feedback from your patients should always be on your list. If you use the right system, you can be sure that you will receive good feedback. Nevertheless, it is always good to make your patients feel that you value their opinions and are willing to implement their suggestions.

The Benefits of Using an Automated Patient Appointment Reminder

July 24th, 2010

When you are using an automated appointment reminder system, the task of reminding your patients about the appointments that they made in your medical practice can be done automatically by the system. This will be done effectively and efficiently at a fraction of the cost of manual system. If you are still unconvinced about making the move to automated system, knowing what benefits the system can provide you with should remove all your doubts.

When your medical staff makes those reminder calls during office hours, there’s a good probability that they can not reach anyone on the other end of the phone. An automated reminder system, on the other hand, can make that reminder calls beyond the typical working hours. The calls can be made in the evening and even on weekends, when there’s a better possibility that your patients will be home.

An automated reminder system is also reliable. If you leave it to your staff to make phone calls after phone calls to remind the patients, there’s a good chance that they’d be bored by the 15th calls – which could negatively affect the tone of voice of the caller. On the other hand, an automated system will have a consistent tone and manner – since the message is pre-recorded using professionally trained voice actors. The recipient of the calls can repeat the message easily if need be.

When you rely on your medical staff to make reminder calls – you will only cut into their efficiency. Either they would be too engrossed in other tasks to be able to complete making all the phone calls – or they would run out of time to do so. This is where an automated reminder system excels.

The system can also compile a report of all the appointments made during a given period of time. What’s even better, you will be access the report even when you are outside the office – since it will be available online as well.

Having learned of all the benefits that an automated reminder system can provide you with, it would be foolish not to invest in one.

Save Time and Money, Use Online Medical Management System

July 8th, 2010

When your health care center is as busy as GrandStation, there are a few, if not many, chances that the medical front office executive staff fails in managing the patients’ flow. Simplest example for this mismanagement is time overlapping when the appointments are allotted to the patients. Also, the patients may complain about getting busy telephonic tone for quite a long duration. On the other hand, the staff is incapable handling many calls at a time and hence, cannot satisfy all customers calling at health care center.

The solution for these hurries and worries is Automated Medical Management System which is popular as Online Patient Appointment Scheduler. Using Online Patient Appointment Scheduling system, you can not only manage the appointments as asked by patients but can also use the system in many ways.

Let us learn how Online Patient Appointment Scheduling System helps in overall medical office management…

Online Doctor (Patient) Appointment Scheduling System allows the patients to directly log on to the system and book their appointments without calling the human medical front desk executive. Advanced feature called Google Sync transfers the entire data (schedules) to the Google Calendar, which is accessible using hand-held devices such as Blackberry, HTC phone, Smartphone and iPhone. Furthermore, a 2-way sync allows the user to manipulate (reschedule or cancel) the appointment without contacting health care center. This is a kind of having clinic management in hand wherever you go!!!

Specially designed appointment system can also work as medical answering system. It can answer patients’ calls the way doctor wants. Also, the doctor can feed the answers according to her/his expertise. No matter many patients calling at same time, no one of them would get busy tone!

Medical answering system can also work as patient reminder wherein the system automatically calls the patients and notify them about their due visits. The doctor can build a rapport as patient would feel being personally cared. They can be informed about their dietary chart and any regimen too.

A prepaid option in appointment schedule can reduce the chances of losing the money in case of no-show patients as it asks for the consultation fees before patient arrive to the center to see doctor.

All-in-all, a web-based appointment scheduling system is worth to turn medical office automated for taking it to a skyrocketing growth.

Medical Answering System –A multitasking medical management tool

June 22nd, 2010

Gadgets and software have changed our lives from complicated to simple! The task that involved a lot of calculations took too much time before to get done but with revolutionary computer machines, now we can perform it in seconds or minutes. For medical practice, medical answering system is the best example of cutting edge technology that helps not only in tackling patients but can also serve as medical virtual receptionist.

Medical virtual receptionist is far better than human medical front office executives as the former does not get tired or does not take decision driven by emotions! Also, it can get you 24/7 service without any hassles. The system with medical answering service comes with multilingual options wherein the health care provider can set languages (French, English (default), and Chinese etc) for better communication with foreigners as patients. Also, the system can be tuned and used as per doctor’s expertise.

When it comes to multitasking at medical office, specially designed medical answering system wins the race! It can be used as patient reminder tool wherein it can automatically call patients and inform them about their due visits to the center for various reasons such as body tests, follow-ups etc. Also, the patients can be reminded about their dietary plan and any regimen as suggested by doctors.

The best part of medical answering cum patient reminder system is its capability to serve as medical virtual front desk manager. It can book patients appointments without any human front desk staff’s interference. Called as online patient appointment scheduler, the system allows patients to book their appointments online (using web) from anywhere, anytime! Advanced online doctor appointment scheduling system can synchronize with Google Calendar that sends the entire schedule of patients to Google account automatically. You, as a user, can access the schedule from handheld devices such as Smartphone, iPhone or Blackberry. Furthermore, a two-way Google Calendar Synchronization allows you to reschedule the appointments without communicating with receptionist or staff at health care center. This feature of medical answering system is very useful for the medical practitioners who frequently travel out of their town.

All the benefits apart, medical answering cum online patient appointment scheduler can reduce the chances of loss of revenue to the center because of no-show cause patients (the ones who booked their appointments but never turned or turned late wasting needy patients’ time). An option called Prepaid patient scheduler asks for the consultation fees in advance and hence, patients are very likely to arrive on time.

Using patient reminder cum medical answering service is like hiring perfect manager for medical management.

Multiple Use of Medical Virtual Receptionist

June 12th, 2010

You, being a doctor, might be treating a lot of people’s headaches but then, there are some occasions giving you headache of managing the medical office seems to be difficult to cure! The human staff present at medical front desk is after all human and driven by emotions and physical limitations such as tiredness, frustration and apathy. Using Online Appointment Scheduler, you can manage the medical office in much efficient way without any hassles.

Online Appointment Scheduler, also known as Online Patient/Doctor Appointment Scheduling System, is the best tool available for medical office automation. Using this, the patients can fix their appointments without calling human front office executives at health care center. All they need is logging in to the system and select the time when they find convenience. Without any time overlaps, the appointments are fixed and scheduled perfectly. In advanced system, the prepaid option asks patients to pay consultation fees in advance and hence, the revenue loss for the center due to no-show patients is prevented.

Another feature that comes with online doctor appointment is a Google Calendar Synchronization wherein the system ends the entire data (patient appointments’ schedule) to Google Account that you, having handheld devices (iPhone, Smartphone or Blackberry), can access it from anywhere and anytime! Furthermore, a two-way Google Synchronization allows you to reschedule the appointments without contacting the staff at your center. Nevertheless, the patients can view this change and save their time.

Other benefit that comes with Online Doctor Appointment Scheduler is it can be used as patient reminder wherein it can call patients automatically and inform them about their forthcoming visits to the clinic. Also, they can be informed about body tests and reminded about their regimen and diet as suggested by concerned health care provider. Many health care providers who won the system use it as medical answering system too! Tuning the system as medical answering, patients’ calls can be answered without getting them busy tones. A multilingual (French, Chinese, and English etc) option can be set for a better communication with foreigners as patients.

All in all, online doctor appointment scheduler not only helps in generating revenues but makes overall medical management better.

Don’t Get that Free Scheduler! Get a Scheduler that Pays!

May 30th, 2010

There is hardly anyone who would not like to get something for free. However, have you ever heard of the saying that ‘free is expensive’? Well, this is not just a cliché. If you are looking for a scheduler for your medical practice, you should resist the temptation to sign up for a free scheduler. You may discover that it not actually free when it is too late.

If you are searching for an online scheduler, you are likely to find many offers of free schedulers. If you can get such an important utility for free, why should you consider the paid ones?

The fact is that there is really nothing for free, which is not to say that you must pay for everything. However, even if you receive something for free, it means that someone somewhere has paid the cost. When it comes to the apparently free schedulers, who really pays the cost?

The people offering the free schedulers will tell you that they have other sources of generating revenue. What they do not tell you, however, is that the revenue actually comes from the so-called free scheduler.

Online schedulers contain a vast amount of data. Your scheduler will not just contain your personal information but also your patients’ data. The owners of the ‘free’ schedulers sell this data to make a lot of money. Unfortunately, this is a violation of privacy that will cost you dearly in the long run.

Instead of looking for a free scheduler, choose an online scheduler that will simply pay for itself. A good online scheduler will help you to recover your costs even before the end of your initial subscription. Such a medical appointment scheduler has several features that make it quite valuable. For example, it will include an automated reminder that will get in touch with your patients.

One of the major sources of revenue loss in medical practice is patient no-shows. An online scheduler that incorporates reminder software will help you to cut no-shows. When you consider the fact that the cost of such a medical appointment scheduler equals just one no-show, you will see how much you stand to gain. Cut just one no-show in a month and you have effectively paid for the service. Yet you know that you will cut more than one no-show.

Do not sacrifice your reputation by using a free scheduler. Get a scheduler that pays!

Online Patient Appointment Scheduler – A tool to access your clinic from anywhere

May 29th, 2010

If you are a busy clinician and frequently travel out of your town, you should go for a must-have tool - a online patient appointment. As it is, the system helps in fixing patient appointments’ automatically, without interference of any medical front desk receptionist. It is a 24/7 service provider that makes your health care center accessible all time to the patients. Prepaid appointment scheduler is helpful in reducing the risks of loss of revenue because of no-show patients.

Online doctor appointment scheduler comes with advanced features such as it can directly synchronize patients’ appointments to Google Calendar and send it across handheld devices such as iPhone, Blackberry and Smartphone. Furthermore, unique feature such as a two-way synchronization enables you to reschedule or to postpone the appointment from your phone.

Automated system for patient appointment scheduling can be used as patient reminder, as it can call patients automatically. Reminding patients about their forthcoming visits, tests and consultations is one of the most important features you should have to build harmonious relationship.

With betterment and advancement of technology, new features are being added to different patient appointment schedulers. For instance, a new type of patient appointment scheduler can also be used as medical answering service patients. Medical answering service is very useful when the health care center is expected to have plenty of calls from patients on occasion such as free medical camp.

Other features include multilingual option where you can set the system with different languages including French, Chinese and English (as a default). This way, you can better the communication with foreigners who come as patients. Also, the user can set the messages as per his or her expertise. The uniqueness of medical answering service is it does answer to all the callers (no matter, more than one caller calling at a time) with soft and friendly voice and it does not give boring busy tone that otherwise frustrate the patient.

Using online patient appointment schedule helps in managing medical office without having more people in staff. This way, you can use precious human hours in other more important task such as medicl billing or taking care of your patients.

Receive Online Patient Appointment Schedules on Smartphone

May 22nd, 2010

If you run a clinic but cannot avoid your frequent visits to other cities due to one or the other reason, it is best to have Online Patient Appointment Scheduler. As the term suggests, online patient appointment scheduler is system that helps in scheduling the patients’ appointments online without any assistance of medical front office executives. This way, the human staff interference is much less and the scheduling is less prone to have errors in overlapping the timing asked by patients. The unique feature of doctor appointment scheduler is it can synchronize every data with Google Calendar and send it across to you –on you handheld device such as Smartphone, iPhone and Blackberry.

Advanced online patient appointment scheduling system comes with a two-way Google synchronization that allows you to reschedule, cancel or postpone the appointment as per your planning. Also, prepaid mode of appointment scheduling system enables patients to pay the consultation fees in advance as to prevent the revenue loss due to no-show cause patients.

Online medical appointment scheduler comes with very useful features. For instance, it can work as virtual medical receptionist where it calls the patients automatically and informs them about their forthcoming visits, tests to be carried out and the regimen as suggested by their doctors. This way, they are kept up-to-date and they do not miss the appointments at given time.

Also, some health care providers use appointment scheduling software as medical answering system. This automatically picks up the calls of patients and gets them what they want. The system comes with multilingual options as you can set it in different languages including Spanish and French. The voice tuned in the system is lovely and friendly. In addition, you can also set the system as per your expertise and if you want, you can tailor your own messages and use it as and when needed. Answering system proves to be very useful in event such as medical camp where lots of patients’ calls are supposed to hit the front desk telephones.

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