Archive for the tag 'Appointment Reminder'

Is medical staff incapable in front desk? Opt for Virtual Receptionist

May 9th, 2010

Humans are prone to make errors and many times, it is difficult to reverse the blunder made. Also, humans are often driven by apathy and emotions that make them less proficient and reliable as compared to machines i.e. computers. Also, computers can get the health care center 24/7 service that is accessible by patients all day. Virtual medical receptionist is such kind of system that helps health care providers in managing medical center in much efficient way than ever before.

Medical virtual receptionist literally means that the system used for medical office automation can do multiple tasking that human front office finds difficult to perform.  For instance, recruiting call center agent cannot make patient appointments, answering patients’ calls and reminding patients about their forthcoming appointments at a time without getting tired or frustrated! The breakthrough you require as an owner is going computerized. Specially designed software helps you in managing day-to-day tasks.

Virtual receptionist can communicate in different languages such as French, English (default), Spanish and Chinese. In this way, the patients with different mother tongue can be served better.  During events such as free medical camp wherein many patients’ calls are expected to come at a time, medical answering service plays crucial role. It can answer many calls at a time without getting the callers busy tone.

Online appointment scheduling is another unique feature virtual receptionist. Advanced system has feature of Google Calendar synchronization that sends the schedules on handheld devices such as iPhone, Blackberry and Smartphone through which, the health care provider can access and reschedule the plans according to his/her wish. Special online doctor appointment scheduler comes with prepaid option that allows patients to fix up their appointments by paying money in advance. This way, the chances of losing the revenue (because of no-show patients) can be reduced.

All the services provided by virtual receptionist are available 24/7 to the clinic. In this way, the patients can access the center anytime they want. All time availability can bring more patients to the health care center that in turn, generates more revenue. Making medical office automated is clearly a win-win situation for the patients and doctors (the owners of health care centers).

Standardize Your Healthcare Center using Web Appointment Scheduler

April 25th, 2010

If you think of an automation of your medical office, you have to be careful before getting any of such system available on the market. Let us look at some important features that online patient appointment scheduler should have:-

  1. The most important thing you need in medical software is it should be HIPAA compliant that assures the security of patients’ information.
  2. Medical management system must have unique features that enables the system to work on multiple tasks such as it can be used as medical answering system and can also be switched on to patient reminder system as and when required.
  3. The system of medical answering should also have features such as setting for multilingual options wherein patients can interact in their own languages such as French, Chinese, and Spanish etc. Furthermore, the system can be tailored according to doctor’s expertise.
  4. Online appointment scheduler should be accessible anywhere, anytime. For this, the feature of Google Calendar Synchronization is very useful. It sets up patients’ appointments with calendar and sends it across handheld devices such as Blackberry, Smartphone and Iphone. A two-way synchronization enables the health care provider to reschedule or alter appointments.

The best feature of online appointment scheduler is prepaid appointment scheduling. The major factor that contributes to medical center’s revenue loss is a ‘no-show’ patient. The patients do not appear for the appointment provided on phone and that makes the clinic to suffer. Prepaid patient appointment scheduler is system by which the patients are to pay for the consultation, in advance. This ensures patients’ presence at the time allotted and lessens the chances of revenue loss.

Medical answering service can be used where high call volum from patients are expected. An event such as free medical camp requires robust system that can tackle many calls at a time, which is quite a difficult task for medical front office executives. Medical answering service can answer calls at a time without getting the caller a busy tone. This way, the accessibility of health care center is increased and expected footfalls to the center increase.

Online Patient Scheduler: A Remote Access to Your Health Center

April 18th, 2010

Do you travel frequently? Do you want to manage patient schedules without any hassles? Do you want to access your health center sitting anywhere in city or state? If these problems annoy you, you should probably have online patient scheduler, a tailored software system that manages your clinic when the human staff is not so capable or reliable.

You usually do not have computer with Internet connection when you are away from your health center, Neither can you drive with medical front office executive the way you want. Of course, there are some hotspots where you can simply plug on your notebook, but it is unrelaistic to carrying these devices and open your notenook anywhere, anytime when patient calls.

All thanks to medical software technology that enables you not only to alter or reschedule online patient appointments but can also work on multiple tasks that your center always required.

Online patient scheduler is a system that takes and fixes up patient appointments without any human interference. Furthermore, the system synchronizes appointments with Google Calendar and sends it to Microsoft Outlook and handheld devices such as iPhone, Blackberry and Smartphone. You can simply view the appointments and reschedule it according to your plan. The system can also be tuned into prepaid online appointment scheduler that patients can use by paying consultation fees in advance. This tackles an issue of no-show patient, one of the most bothering things that contribute to loss of revenue.

Medical professionals can tailor online appointment scheduler according to their expertise and can also use them as medical virtual receptionist. The system comes with feature of multilingual option setting which, patients speaking French, English, and Spanish etc can communicate in a better way. A virtual receptionist is very useful when medical center is expected to have flood of calls from patients during event such as free medical camp.

The virtual receptionist can make automated patient reminder for you, The software can call patients and inform them about their forthcoming visits to medical center and can also be used to advise patients about their regimen and diet as prescribed by the doctor.

Due to its multiple uses, the all-in-one online medical appointment scheduler, virtual receprionist has become more and more popular. This is looked as one of the most efficient tools in managing medical office smoothly.

Carry and Manage Patient Schedule in Your Handheld Devices

April 18th, 2010

If you own a medical practice and are frequently on the run, away from your office, you could either miss your patients calls for appointment (i.e. if you do not have a receptionist) or getting patients appointments set on the wrong time for you. Many medical practitioner today are looking for a online appointment scheduler that can accomodate their mobility, something that allows them to manage their appointment without being at front desk or having to “remote-control”  their front desk receptionist.

Online patient appointment scheduler with an additional feature of synchronization enables you to access schedule on your handheld device. This is because web based appointment scheduler can directly fit appointments into Google Calendar that is accessible using iPhone, Smartphone and Blackberry from anywhere. The system would display appointments whenever you want to view, alter or reschedule.

Google calendar Services includes… 

  • Regular scheduled events
  • Public and shared Google calendar
  • Audible alert reminder
  • Tasks from MS Outlook
  • Notifications and event particulars
  • Various calendars

A two-way online appointment scheduler allows you to manage patients’ appointments especially when your plan has changed and your availability at health care center has to be notified. Furthermore, you can also set a timer so that the calendar would synchronize with handheld devices.

Specially designed patient online appointment scheduler allows user to view a complete list of compatible devices while signing up. Various software applications are also available to upgrade the number of personal information management software and also applications on desktop that the user want to synchronize.

The use of web based patient appointment scheduler has become a hot-cake as it not only smoothens managing patients’ appointments but can also be used as medical answering system and patient reminder wherein the system automatically answers calls and makes calls to patients informing about their forthcoming visits to clinic. Online appointment scheduler can also be tailored according to physician’s expertise and can be used as prepaid scheduler where patients can pay for the consultation in advance before appearing to clinic. No-show patients can easily taken care by prepaid scheduler preventing revenue loss.

Whether you travel frequently or you run short of the manpower, online appointment scheduler is the best tool available on the market to run your clinic errorless and smoothly.

Role of Online Appointment Scheduler in Medical Practice Management

April 2nd, 2010

If you are a health care professional and run a clinic, at some point of time, scheduling the appointments of patients might have worried you. Mismanagement of patient appointment scheduling may be forgiven once or twice but then a daily practice of such malfunctioning may cost your practice severely. Applying online appointment scheduler takes of your worries and makes you to enjoy flawless clinic management.

There are many vendors that provide system that works as virtual receptionist. The system works wonderfully especially when you have good flow of customers and the staff finds it difficult to handle.  

The system allows patients to book their appointments online reducing the chances of negligence, which is quite common with human medical front desk.  In addition, such system can be used in several ways –online patient appointment scheduler can also be used as patient reminder service that calls patients informing them about their forthcoming appointments or health care center visits. A doctor can tailor such system according to his/her expertise.

The role of online appointment scheduler in medical practice management is essential, as said by hundreds of thousands of physicians and surgeons using the system successfully. More and more health care providers are now opting for an automation of hospitals and clinics to avoid human errors that otherwise affect their business. The biggest benefit of such office automation is the system checks out for no-show patients since prepaid online patient appointment system assures customer to be there at given time and date. Also, such system can also work as backup receptionist and can work for 24/7.

Many doctors use online appointment scheduler cum patient reminder as their medical answering system, especially when they have events where the flow of patient is enormous such as medical camp held at center. Nevertheless, specially designed systems are just above simple recorded monologue answering machines and that is why, the system that is interactive and has friendly voice is in demand. Such system also has option to choose the language such as French, English, and Spanish etc. This is very useful in communicating foreign patients who prefer to be interacted in their language.

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Looking for a Manager for your Clinic? Try Patient Appointment Scheduler!

April 2nd, 2010

Due to staff’s apathy or incapability to tackle the flood of patients seeking appointments, you may think to appoint qualified manager that can tackle all such hassle and gives you smoother, better medical management. The idea is to retain old patients, make new ones and at the end of the day, generate good revenue without compromising the quality of service. Let us look at a unique system that can not only tackle appointments scheduling but can also do many tasks for bettering overall health care center management.

The system that can fix up patient appointments can also be used as virtual receptionist that can answer patients’ calls in a friendly way. Furthermore, doctors can feed their own answers according to their expertise. Additional features include its multilingual support that can be set as French, Spanish, and English etc. –this kind of support is useful in interacting with foreign patients.

Online patient appointment scheduler is proven to be very useful tool for physicians and surgeons who frequently travel as the system helps them to get schedule on their handheld devices. This is because the scheduler synchronizes the appointments with Google Calendar, which is accessible on handheld devices such as iPhone, Smartphone and Blackberry. Furthermore, online appointment scheduler can have prepaid appointment facility that helps in tackling no-show patients, one of the reasons for revenue loss for any clinic.

Office automation using online appointment scheduler can serve you as medical answering system too! Patient reminder is a special feature of the system to call and remind patients about their forthcoming visits to clinic and also regimens suggested by experts. Automated medical answering can take over the job of human medical front desk reducing the chances of errors and apathy.

In event such as medical camp, the center expects hundreds of calls from patients and it becomes unmanageable tasks by staff to answer each of them. Fixing answering system can tackle patients’ calls and the best feature of this software is let many patients call at a time, no patient would get busy boring tone that otherwise annoy patients.

Keeping online appointment scheduler as you manager is the best deal you can ever have for better and smoother health center management.

Online appointment scheduler –multitasking in medical management

November 16th, 2009

Online appointment scheduler is basically an online patient appointment scheduling system that fixes up the appointments of the patients using software.  When the world is toward globalization and everything has gone computerized, why leave the clinic or health care center behind! The software can tackle multiple tasks at the health care center that otherwise becomes expensive recruiting more people for different works.

The system that provides online appointment schedule can be used for several reasons. For instance, the system can be fed with tailored answers by the doctor or health care provider according to the need and wish. These answers can be played as and when required. It can also be turned into answering machine if the hospital or clinic has flood of calls from patients. Also, during some campaign where more calls are expected, this answering machine can tackle all of them without any hassles. In addition, answering machine can answer all calls and no caller would be getting a ‘busy, frustrating tone’. The answers are professionally tailored and the voice they hear is soothing and satisfying.

The beauty of answering machine cum online appointment scheduler is it can be also used as a patient reminding system! The system can call the patients and ask them about the follow up and regimen. Following up the patients means that they feel being personally treated and it brings a good rapport of the health care provider and also the center.

Driven by the latest technology and advanced settings, multiple language (multilingual) option is possible in this system. This helps in tackling foreigners who come as patients. Spanish, French and English, being the major languages can be set as per the requirement. Also, online appointment scheduler can synchronize appointments with Google Calendar that can be accessed using handheld devices such as iPhone, SmartPhone and Blackberry. This way, the health care provider or doctor is never away from the center and can be aware of what all schedules are fixed for today and coming days.

Other benefits that come with automated office system include…

  1. It is a 24/7 service so patients are never said to call between a few hours. Even after office hours, the health care center is accessible. This improves the availability.
  2. No patients are kept on the hold! All get response and this is very useful when there’s a flood of calls.
  3. Online appointment scheduler can fix up appointments anytime. It sends you data on your handheld devices and hence keeps you updated. No need for a human receptionist to inform you.
  4. It is more reliable and trustworthy. No tiredness from this virtual medical front office executive!

My Experiments with Online Scheduler

November 4th, 2009

I am a health care provider and know what difficulties we, the doctors, face running our medical clinics! The things may sound easier before they come right in front of you! This is the truth and will remain unless you upgrade your entire setup i.e. automating the office. The automation comes in many ways but one of the most important among all is office automation using online scheduler that helps tackling patients’ flow.

I was invited by my doctor friend who had just installed virtual receptionist i.e. a system that works on a multiple tasks like automated patient reminding, answering patients’ calls and fixing online appointments. I was bit surprised when he said that this is possible and you do not need to pay anything for installing as the installation for online scheduler cum patient reminder service is absolutely free. Furthermore, this 24/7 medical office automated assistant is designed to be HIPPA compliant that come with strict security and privacy protections.

I understood that appointment reminder cum answering system comes with a lot of benefits that is much required for a smooth medical management. Right from appointment reminder to making medical follow up calls to the patients after doctor’s appointment and fixing up appointments online to answering patients’ calls; everything is possible by installing medical software that works as virtual medical assistant.

Unlike human medical assistant, sitting as front office executive, the online scheduler system does not keep your potential customers busy on the call whenever they dial the health care center. The best benefit among all for automated patient reminder service is it works round the clock without any interruption and hence, the customers can contact the health center anytime they want. In this way, the clinic or the center is accessible all the day and this, in turn, may increase the sales and revenue. The good thing is even during after-hours; answering machine takes care of all the calls come.

In this world of cutthroat competition, when the growth is dependent on the availability, quality of service and hospitality, installing medical management software will certainly prove as a wise step.

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