Archive for the tag 'appointment scheduling software'

Virtual Receptionist Combines Online Scheduler For chiropractors, massage and spa services

June 9th, 2009


Many people who have come across virtual receptionists and online schedulers mistakenly believe that they can only be used within the doctor’s private practice. After all, the designers and distributors of the all-in-one virtual receptionist and scheduling software mostly target doctors and dentists in private practice. However, such scheduling software is also widely used by healthcare facilities such as chiropractors, massage and spa services.

In fact the all-in-one virtual receptionist and scheduling software were designed with features that serve this healthcare service sector. An example is that in a chiropractor’s office, spa and massage service center, patients or clients who seek treatment in these areas usually require recurrent or multiple follow up treatments. Recurrent appointment feature in the virtual receptionist and online scheduler saves user’s time and is therefore very much appreciated.

Chiropractors, masseuses or spa managers can set their own schedule. The scheduling software allows you to customize your appointments. You will therefore be able to easily define the appointments to your specific service, location, time and son on.

If your business have been plagued by appointment no-shows by clients, the solution is available. The appointment reminder software can be set to remind you of scheduled appointments either online or on your phone. With the inclusion of the Google calendar sync in the online appointment scheduler you are in no danger of forgetting or double booking your appointments. Google sync allows access to Google calendar. You will be able to synchronize your private and professional appointments and set online and mobile phone reminders for them.

Your virtual receptionist can also be your marketing tool. Patients and clients appreciate being called back for follow up appointments or being reminded about appointments for further treatment. The patient appointment reminder will automatically call back your patients and clients and alert them about upcoming appointments or the need to arrange for follow up appointments. Clients who may have forgotten to book appointments or not have made up their minds to book follow up appointments may do so as a result of the reminder.

The virtual receptionist will also be a relief to not only your staff but also your patients. The online appointment scheduler allows for self-service patient appointment scheduling. Your patients will not have to come all the way to your office just to book an appointment. With the self-service patient appointment scheduling service, your patients and clients can book appointments in the comfort of their own living rooms at any time of the day or night. The process is simple and involves no paperwork. Your clients and staff will enjoy a decongested reception and your staff will be able to assist the clients in the reception better. A reduction in paperwork will mean better organization in the practice and more time to deal with emergencies and other matters that may require attention from your staff.

Appointment Access At Your Fingertips 24/7 with Google Sync

June 3rd, 2009

Old Fashioned! That’s what those old bound appointment books are. They served a purpose at one time, but now they are outdated. You are too busy to be wondering when you have appointments scheduled, or to always have to call into the office to see who’s coming in and when. Luckily, in this day and age – there is something new. And, it’s something that will make you say, “WOW” out loud so everyone can hear!

An online appointment scheduler is the way to go for you and your patients. This way, your patients can log on at any time of the day or night and schedule their appointments. What’s more – you and your entire practice can be notified immediately when someone schedules an appointment. The online appointment scheduler makes it easy for you to see your day, week and month at a glance – and allows you to avoid overbooking. It also enables you to squeeze in patients at the last minute if need be. Not to mention, this makes it so easy and convenient for your patients as well. But, the online appointment scheduler is much more than that!

You’re busy. Many times you are out of the office – with no access to the Internet or email. But, that doesn’t mean you don’t need access to your appointments and other items on your calendar. Well, say hello to a feature that allows you to sync all of your appointments with your BlackBerry, G-phone, and nearly every smartPhone. By syncing appointments to google calendar – you can have access to all of your appointments twenty-four hours a day! What’s more – it’s easy!

All you need to do is follow a couple of easy steps and your online appointment book will sync with google calendar. Then, regardless of Internet access – you will have access to your appointments anytime you need them. It’s perfect for when you are traveling. It’s also perfect for when you need to see all of your appointments at a glance! And, don’t worry if it will work with your device! Google sync is. Google Sync is tailored to suit the mobile phone that you have. The service is available for those with phones such as iPhone, Nokia S60, Sony Ericsson, Windows Mobile, Blackberry and Nokia Standard.

And, as an added bonus, google sync will also synchronize all of your contacts. You will be able to access this information anytime and from anywhere in case of an emergency or the need for a change. And, the features don’t stop there – you can sync appointments 365 days in advance, use multiple calendars – and even multiple devices! All of this, with your online appointment scheduler – how perfect!

Online appointment scheduling and Modern appointment software

May 27th, 2009


It has happened to each and every one of us. We call our doctor’s office at the last minute to schedule an appointment – and the first thing we are told is, “please hold!” While we sit on the phone waiting for someone to talk to us, we become more and more frustrated. When the receptionist finally picks up the phone to speak with us, the other line begins ringing again and our frustration starts anew! The only thing worse than sitting on hold with your doctor’s office to schedule an appointment is calling and getting the dreaded “busy signal”. When that happens, we are about to go through the roof. And, when that happens – patients consider going to a different medical practice.

But, alas – relief could be in sight. Online appointment scheduling is the wave of the future for appointment software . With millions of people on the Internet across the world in any given moment, everything from virtual office assistants to online appointment scheduling is becoming more and more popular.

There are many reasons for the popularity of online appointment scheduling but the first is the obvious reason – convenience. Online appointment scheduling allows the patient to log onto the Internet at anytime of the day or night to make an appointment. With one click of the mouse, a patient can make an appointment for the next day, or the next month, or the next year! What’s more – a patient can automatically see what appointment times are available and can even schedule follow up visits at the same time. Convenience is the key to appointment software . But the benefits of modern appointment software don’t stop there.

Automation of service is another major benifit for all. Patients and doctors can get reminders sent to their email reminding them of appointments. This cuts way down on missed appointments.

As well, modern visual design replace the old fashion “search-and-typing” with “point-and-click”; with one click of a mouse, or tap on their mobile device doctor’s can see all of their appointments for the day, week, month, and year.

In terms of office operations – online appointment scheduling makes the doctor’s office run like a “well-oiled” machine and patients are noticing! It used to be receptionists and support staff spent most of their time worrying about appointments and scheduling. And, that’s to mention the phone ringing off the hook with appointment questions. Now, because of automated appointment scheduling, receptionists and support staff can focus on the important things – making sure patients are getting the care and the information they need!

Online Appointment Scheduling Just Got Easier with Google Sync

May 22nd, 2009


Working in the medical field means that you will barely have enough time to yourself. Working in private practice is even more demanding. It is difficult to keep up with your patients, appointments, paper work and private life. Even if you have the most effective personal assistant, they may not be able to handle all the pressure that comes with effectively running a private practice reception. There are patients to be addressed in the waiting room, telephones to be answered, appointments to be scheduled and paperwork to organize.

You can reduce this burden by investing in good practice management tool such as an online appointment scheduler.

An online appointment scheduler will allow patient self-service scheduling. Your receptionist will no longer have to spent much of her time scheduling appointments while she could be assisting patients with other important issues.

Since the appointment program is web-based, patients don’t have to crowd into your reception or congest your phone lines to schedule appointments; they can instead access online appointment scheduling services from Internet. Your receptionist or personal assistant will be able to work more efficiently as a result of the reduced work load.

The self-service patient appointment scheduling service is 24/7. A huge convenience to those patients who can not call during your office hours.

A modern appointment program service is not only a great convenience to patients and private practice receptionists; it also provides a lot of ease for doctors in private practice.

One very attractive feature for doctors is Google Sync.

Google Sync allows doctors to have access to their business appointment when they are away from office or without computer or Intenet connection. Google Sync is tailored to suit the mobile phone that you have. The service is available for those with phones such as iPhone, Nokia S60, Sony Ericsson, Windows Mobile, Blackberry and Nokia Standard.

It also allows the synchronizing of medical appointment program with Google calendar. You will therefore be alerted about appointments and events that are on your online scheduler by vibration or with a sound. You will therefore always be up to date with your appointments no matter where you are.

In addition to that it will help you organize your schedules. Google Sync ensures that you do not make appointments that coincide via Google calendar and the online doctor appointment scheduling service. You will be able to access your online scheduler via phone and make any necessary changes to the schedule at any time. You no longer have to drive to the clinic, carry around a heavy appointment dairy or call your receptionist over the weekend to find out what appointments you have scheduled for the upcoming week. All you need to do is consult your online scheduler and Google calendar for this.

Online Medical Office Assistant Technology Is a Great Business Solution

April 19th, 2009


Are you considering using an All-in-One virtual receptionist for your medical practice? Is it a good time now to consider your overall technology needs within your medical practice?  If you feel your own medical office is out of step with technology, what should be done to improve your office efficiency?

Online an All-in-One virtual office assistant offers numerous features that will certainly elevate your practice into the 21st century as far as your telecommunications are concerned; At a fraction of the live agent cost, you can expect an virtual receptionist to performe most of your medical front desk tasks. To name a few; making patient reminder call, dispatch emergency call and believe or not, talking to patients in natural language and set appointment for them. 

There are vendors of software designed specifically for the medical community and as you are upgrading to an online medical office assistant service you should investigate other forms of technology to improve upon office organization and performance. If ever there were a business practice that lived up to the motto “time is money” it would be the medical field. Better use of time through technology means your staff will be operating at peak performance.

There is no better time to take the final step into a computer literate environment for your office then when you are in the process of introducing a virtual receptionist. Your staff will be excited by the new technology and if they are even somewhat literate with computers and certain software applications such as windows OS’s or other basic programs, they will adjust to new software applications you introduce at once with your remote reception service.

Once you start to investigate various technologies for your medical practice, someone within the office should be responsible for keeping up to date with these programs and upgrades. They would act as your in-house IT go to person if there were operation questions, quick fixes required etc. It might even be prudent to send one of your trusted employees or even yourself for classroom training to become current with new technology and Internet based software applications in general.

The thing about computer technology and becoming accomplished with it is it takes a basic understanding of how computers work and some fundamentals of software applications – web based and off the shelf. The more you work with it the more comfortable you will become. Before you know it, your staff will not only be enjoying their lightened workload due to the new virtual medical office assistant online but they will also develop into skilful medical software virtuosos!

Online Appointment Scheduler for Your Blackberry, iPhone, or SmartPhone

February 12th, 2009


Busy medical practitioners and business people who are using the modern online appointment software already appreciate the benefits of the service automation. They should be pleased that the online appointment scheduler just became much more efficient.

A new feature will allow the client to access their online appointment software via their handheld devices such as blackberries, iPhones, SmartPhone’s etc. from anywhere. When you are out of your office, you can now be sure you will never miss an appointment. Your online appointment software will display appointments to your mobile devices when you need it.

Your appointments will be synced to your handheld device utilizing tools available through Google Calendar and Goo Sync to provide either one-way appointment access or two ways. You can literally push or pull your appointments to or from your online appointment scheduler from anywhere once you register for this new and exciting service.
The following services can now be synced to your portable phone or handheld device:

• Business Contacts with addresses
• Scheduled agenda events
• Event particulars and your notations
• Regularly scheduled events
• Various calendars
• Shared and public Google calendars
• Audible alerts reminders from your mobile device
• Tasks from your Outlook mail program

Your online appointment scheduler working in conjunction with Goo Sync and Google Calendar will offer you many new services and capabilities. As mentioned, you can choose a one or two-way synchronization between your online calendar or desktop calendar or just a basic upload from your online appointment scheduler. You can set a timer so your calendar will sync automatically with your iPhone, Blackberry, SmartPhone or one of many different handheld or mobile devices.

As with all Google applications, your personal data is well protected but you may want to take further precautions by excluding your personal data from your new mobile appointment calendar. In particular, if there is confidential patient information in your online appointment scheduler these details could be excluded from the syncing process. Common sense should prevail when storing personal information online and when doing so via wireless mobile devices.

Support is available for handhelds including BlackBerry, Windows Mobile, Palm OS, Apple iPhone & iPod Touch through your Outlook and iTunes, Google Android and so many more. A complete list of compatible devices is available upon sign up and the list is impressive. Software applications are available to expand the number of personal information management software and desktop applications with which you can sync. These include Microsoft Outlook, Lotus Notes, Palm Desktop, ACT!, GoldMine, Microsoft Outlook with Business Contact Manager and Novell GroupWise.

There is no charge to access Google Calendar or any of the Google products from your phone or handheld device but your mobile device operator may charge you extra for certain added services.

As mentioned above there are various plug ins available on the market to improve your compatibility between mobile devices and software calendars/ personal data programs.
For the busy physician or businessperson who is required to be out of the office and away from their online appointment scheduler software, the advantages of syncing your online appointment scheduler with your SmartPhone, iPhone or Blackberry device are many. Your busy schedule just became a little more tolerable and a lot more organized.

A Simple Way of Running a Successful Medical Practice during This Recession

January 10th, 2009


‘Money is the root cause of all evil.’ Being flat broke should then be better, right? Well, don’t answer because I already have the answer to that. As the world painstakingly goes through the paces with a pulse whose strings gets tighter every day the outcry is almost everywhere. The number of people being laid off has reached some of its highest levels in recent times. Talk about foreclosures and that sends a shiver down the spines of many. It is not only here in the US but even on the sandy beaches of Seychelles, Mauritius and the Kenyan coast; people know there is something wrong with the economy.

Unfortunately almost all the sectors are affected; from the ones offering basic commodities to the luxurious services sectors. The medical profession also has had a fair share of its woes. People making appointments are on the decline as more people try to postpone or put off completely that appointment with the doctor that does not seem so necessary. For others the appointment is very necessary but the worries that characterize many lives today make them forget this important meeting with their doctor.

Sounds strange? Well, it should not as it has been shown through research that when you are worrying about something a lot you may forget some other important matters. People need a reminder service especially when many pressing matters are going through their minds.

As a doctor you may have noted that you are losing a lot of revenue from patient no-shows. Don’t watch as you business goes under especially when you know that your patient could be missing appointments out of forgetfulness. Invest in a reminder software or telephone reminder service. With this you can help both your practice and your patients.

You can even get a multilingual appointment reminder to cater for all your patients. Less will miss their appointments out of forgetfulness as they worry about other pressing matters.

Online appointment reminder software does not requires installation on your computer and it sends reminders automatically to all the patients that have an appointment with you at a certain date. The reminder software works in such away that the patient is well informed in good time that there is an upcoming appointment with the doctor. It helps the patient schedule things well in advance to avoid last minute rush. As the day nears the patient will still be reminded of the nearing appointment.

Your live receptionist can (although it is not necessary) physically call the patient to remind him of an appointment when it is due in a few hours, say under 24 hours. By doing this your staff will be freed from repetitive and sometimes boring duties. The phone reminder will do that as your staff engages in other more important matters that the soft ware can not carry out. Thus ensuring a more efficient practice and more satisfied patients!

Take advantage of this excellent reminder software today. See your practice maneuver through these difficult times but ensuring you reduce on the number of patients who don’t show up. Let the patient appointment reminder remind your clients to do business with you! Who would not want such kind of staff?

Good First Impressions

January 2nd, 2009

Shhhhh, the sound of static as you attempt to connect to the number you have just dialed. After a long wait there is the annoying tone of a busy line. You put down the receiver and try again. Shhhhhh, the sound of static once again as you wait for the connection to be made. Ring, ring, ring, finally you have managed to get through. “Hello,” says a pleasant voice on the other side of the line. “Hello, Dr. ……’s office, please hold.” La la la la ding la, the sound of music to keep you entertained as wait to be attended to.

Many patients seeking to arrange appointments with their physicians undergo similar experiences. Medical practices are normally very busy places. As an increased number of people discover the importance of keeping track of their health, the traffic to medical practices continues to grow steadily. Many people in today’s society recognize the importance of regular check ups for themselves as well as their families. This means booming business for your practice. It also means that your staff may be stretched in order to deliver the right services to your patients.

The telephone is usually the first contact a patient has with a medical practice. Many patients judge your medical practice based on how they were handled when they called to make an appointment. People like to feel appreciated and important. If your practice has a constant flow of patients, your staff maybe unable to keep track of patients waiting in the lobby as well as the constantly ringing phone. The pressures of the job may even get to them to the point that they may not attend to the patients and callers as well as they are supposed to.

So what can you do about this? Hire a virtual medical office receptionist.

With the services of a virtual medical receptionist at your disposal, you can be sure that your callers will receive the best service available. Your patients will no longer get a busy tone when they call you. They will also not be put on hold as the receptionist attends to another client. Patients will receive full attention from the pleasant sounding 24/7 back up receptionist as they set appointments for visits at the practice. All the patient has to do is give an appropriate date and time for their visit and have it confirmed by the remote receptionist service.

A doctor office receptionist works 24 hours a day and 7 days a week. Patients can make appointments any time of the day or night and even when your practice is closed or when there is no one available to attend to the phone. Patients can call to make appointments anytime with the confidence of being attended to.

Virtual medical office receptionists not only schedule appointments, they also remind patients of their appointments. The virtual receptionist makes phone calls to patients with upcoming appointments to remind them.

First impressions account for a lot in a medical practice. It is important to make a good impression on your patients when they make their first contact with your practice over the phone as they book their appointments. Medical office assistants can help you increase the traffic to your medical practice as well as repeat visits because your callers will receive the attention they require from your receptionist. With a doctor office receptionist working for you, you will no longer receive complaints from disgruntled callers.

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