Archive for the tag 'doctor office receptionist'

Easy Clinic Management by Office Automation!

July 24th, 2010

If you think that managing the health care center is quite a difficult task, you are absolutely right there! Managing the medical center requires multiple skills that include arranging the patients’ schedules without any time overlapping, calling them and informing them about their visits (also regimen, dietary suggestions etc) and top of all, answering the patients’ calls without getting frustrated.

As the luck would have it, there are many software tools that help in managing the medical center effectively. Nevertheless, choosing the best one is the key to success. Typical online patient appointment scheduling system would have several features that you require in a day-to-day health center management. The system not only helps in management and generating revenues but surprisingly some of the features save the clinic from financial loss. Let us learn how this tool is helpful in automating medical office…

Online Doctor Appointment Scheduler

ODAS works as medical virtual receptionist wherein it fixes the appointments as sought by the patients. Simply put, the patients can directly log into the system and book their appointments. A two-way Google Sync feature would directly send the data to web that is accessible using iPhone like hand-held devices. You, being the health care provider, can manage and reschedule the patients’ appointments according to you plan.

Patient Reminder

Reminding patients could be a challenging task, especially when the number of patients is significant. The human medical desk receptionist may forget to have a follow up and inform the patients about their due visits, body tests or any important information to be conveyed. ODAS can also work as patient reminder system that can do things for sure!

Medical Answering System

During some events, where great flow of patients is expected (such as free medical camp), answering the phone calls throughout the day becomes difficult task for human medical receptionist. Online patient appointment system can do this job in quite a better way. It can answer any number of calls (no matter one or more patients calling at a time) without getting tired!

You can take clinic management as duck takes to water since medical answering cum online patient appointment system comes with multiple features such as multiple languages (setting different languages to communicate foreign patients) and prepaid appointment (that saves revenue loss because of no-show cause patients) etc.

My Observation on Online Patient Appointment Scheduling System

June 27th, 2010

Last week, I visited one of my friends who is a general practitioner. I was surprised seeing him as happiest person and could not believe that he was the one who always shouted at his medical front office staff for every second reason! The only thing he did was turning his medical office automated using online patient appointment scheduler. I wondered about its feature and system’s capability to tackle multiple tasks in day-to-day medical management.

As my friend explained, online patient appointment scheduler –also known as online doctor appointment scheduling system is the best tool to schedule patients’ appointments without involving human medical front office executive. In other words, web based online appointment system serves as virtual receptionist that serves all sort of duties without any hassles.

The features I liked about the system is its capability to send the entire data/content to Google Calendar using Google Synchronization mode. The data can be accessed using handheld devices such as Blackberry, iPhone and Smartphone –no matter where we are! A two-way synchronization is advanced feature that allows us to modify or reschedule the appointments without giving instructions to the medical front office executives at our clinics.

A doctor can use online doctor appointment scheduler as medical answering system wherein it answers patients’ calls without getting them boring busy tone. Also, it can answer more than one patient at a time! What else we require during big events such as free medical camp where the center is flooded with patients calls?

As I read about online doctor appointment scheduler cum medical answering system, I came to know that we can also use the system as patient reminder! The system can automatically call patients and remind them about their forthcoming visits to the health care center for body tests, follow ups etc. Furthermore, the system can be set as per doctor’s expertise. A multilingual option is very useful tackling foreigners as patients as the system can work in different languages such as French, Chinese and Spanish.

Certainly, I would like to use this wonderful system that serves as virtual medical receptionists. Why to opt for more staff when you have an all-in-one medical office helper?

Online Patient Appointment Scheduler – A tool to access your clinic from anywhere

May 29th, 2010

If you are a busy clinician and frequently travel out of your town, you should go for a must-have tool - a online patient appointment. As it is, the system helps in fixing patient appointments’ automatically, without interference of any medical front desk receptionist. It is a 24/7 service provider that makes your health care center accessible all time to the patients. Prepaid appointment scheduler is helpful in reducing the risks of loss of revenue because of no-show patients.

Online doctor appointment scheduler comes with advanced features such as it can directly synchronize patients’ appointments to Google Calendar and send it across handheld devices such as iPhone, Blackberry and Smartphone. Furthermore, unique feature such as a two-way synchronization enables you to reschedule or to postpone the appointment from your phone.

Automated system for patient appointment scheduling can be used as patient reminder, as it can call patients automatically. Reminding patients about their forthcoming visits, tests and consultations is one of the most important features you should have to build harmonious relationship.

With betterment and advancement of technology, new features are being added to different patient appointment schedulers. For instance, a new type of patient appointment scheduler can also be used as medical answering service patients. Medical answering service is very useful when the health care center is expected to have plenty of calls from patients on occasion such as free medical camp.

Other features include multilingual option where you can set the system with different languages including French, Chinese and English (as a default). This way, you can better the communication with foreigners who come as patients. Also, the user can set the messages as per his or her expertise. The uniqueness of medical answering service is it does answer to all the callers (no matter, more than one caller calling at a time) with soft and friendly voice and it does not give boring busy tone that otherwise frustrate the patient.

Using online patient appointment schedule helps in managing medical office without having more people in staff. This way, you can use precious human hours in other more important task such as medicl billing or taking care of your patients.

Receive Online Patient Appointment Schedules on Smartphone

May 22nd, 2010

If you run a clinic but cannot avoid your frequent visits to other cities due to one or the other reason, it is best to have Online Patient Appointment Scheduler. As the term suggests, online patient appointment scheduler is system that helps in scheduling the patients’ appointments online without any assistance of medical front office executives. This way, the human staff interference is much less and the scheduling is less prone to have errors in overlapping the timing asked by patients. The unique feature of doctor appointment scheduler is it can synchronize every data with Google Calendar and send it across to you –on you handheld device such as Smartphone, iPhone and Blackberry.

Advanced online patient appointment scheduling system comes with a two-way Google synchronization that allows you to reschedule, cancel or postpone the appointment as per your planning. Also, prepaid mode of appointment scheduling system enables patients to pay the consultation fees in advance as to prevent the revenue loss due to no-show cause patients.

Online medical appointment scheduler comes with very useful features. For instance, it can work as virtual medical receptionist where it calls the patients automatically and informs them about their forthcoming visits, tests to be carried out and the regimen as suggested by their doctors. This way, they are kept up-to-date and they do not miss the appointments at given time.

Also, some health care providers use appointment scheduling software as medical answering system. This automatically picks up the calls of patients and gets them what they want. The system comes with multilingual options as you can set it in different languages including Spanish and French. The voice tuned in the system is lovely and friendly. In addition, you can also set the system as per your expertise and if you want, you can tailor your own messages and use it as and when needed. Answering system proves to be very useful in event such as medical camp where lots of patients’ calls are supposed to hit the front desk telephones.

Your patients complaint? The Solution is Online Appointment Scheduler

May 14th, 2010

If you, as a doctor or medical director, believe in perfection and hate complaints, a storm passes when customers (here, the patients) complain about staff’s incapability to answer their phone calls or to help them. Simply put, you just cannot take the medical management loosely done by others. As one step toward a better office service to patients, you need to use online appointment scheduler that would bag appreciations from the patients rather than annoying complaints.

The management of medical office is complex and never simple. This is because the whole staff including you deals with patients and their lives. Any apathy or loosely managed patient may suffer from unwanted consequences and top of that, you lose patient, revenue and most importantly the reputation. Mismanaged health care center, no doubt, soon gets shut down irrespective of doctor’s perfection on his or her field.

As the luck would have it, you can now find a improvement for all the hassles you face managing medical center. Online appointment scheduler can wisely manage all the tasks at your clinic without any assistance. In this way, you can save manpower and also reduce your expenses in paying off the salaries to extra staff you require.

Some unique features of online appointment scheduling system includes…

 

  1. Advanced doctor appointment scheduler comes with feature of synchronizing with Google Calendar. This sends data to handheld devices such as Smartphone, iPhone and Blackberry. A two-way synchronization enables you to reschedule or even cancel the appointment according to your plan for coming days.
  2. A feature called prepaid appointment scheduling allows patients to book their appointments by paying the fees of consultation in advance. In this way, no-show cause patients who do not turn at given time can be reduced. The revenue loss is prevented and you see patients who are serious about their schedule and actually need consultation.
  3. It can also be used as medical answering system. It automatically picks up the patients’ calls and answers them politely, in a lovely friendly voice. Some advance systems have multilingual (multiple language) options such as French, English, Spanish and Chinese. This helps in tackling foreigners as patients.
  4. Medical answering system can also be set as patient reminding service. This automatically calls patients and informs them about their forthcoming appointments, any body tests to be carried out etc. Also, the health care provider can set his/her own messages according to their expertise and requirement.

Multiple Tasking at Hospital? –Checkout Medical Answering System

May 1st, 2010

There is no one common way that you can manage your health care center. Managing medical center requires multiple tasking such as –answering patients’ calls, fixing up patient appointments, reminding patients about their diet and other important schedules (such as visit to a clinic or getting some tests done) etc. Medical answering system with special features helps you managing medical office that in turn, saves the human hours that you can utilize for bettering other services.

Medical answering system answers several calls coming from patients at a time and no busy tone is passed on. The system is very useful when the health care center is expected to have a flood of patients’ calls as in free medical camp. Specially developed medical answering system would also have unique features such as online appointment scheduler that fixes up patients’ appointments without any human interference. In addition, it can also synchronize schedules with Google Calendar and sends alert and reports to the physician on handheld devices such as iPhone, Smartphone and Blackberry. A two-way synchronization allows doctor to reschedule the appointments from handheld device and have the schedule change synced back to their online scheduler.

The system of online patient appointment scheduler can also be tailored that can call back patients informing them about their forthcoming visit to the clinic and also about the regimen advised by health care provider. Advanced patient reminder system would have multilingual options that can be set to different languages such as French, English, and Spanish etc, which in turn, helps in tackling foreign patients with better communication.

Online patient appointment scheduler is your most effective buisness tool to slash the chances of revenue loss that occur due to no-show patients. The scheduler may be tuned into the mode that allows patients paying for the consultation in advance (prepaid appointment scheduling system), which assures the presence of patients at system allotted time.

More and more medical practitioners now opt for automating their medical offices using online patient scheduler that can be used as patient reminder and medical answering system. This reduces the requirement of more staff and human errors. Furthermore, the system offers 24/7 service that makes the center accessible to patients any time they require.

Carry and Manage Patient Schedule in Your Handheld Devices

April 18th, 2010

If you own a medical practice and are frequently on the run, away from your office, you could either miss your patients calls for appointment (i.e. if you do not have a receptionist) or getting patients appointments set on the wrong time for you. Many medical practitioner today are looking for a online appointment scheduler that can accomodate their mobility, something that allows them to manage their appointment without being at front desk or having to “remote-control”  their front desk receptionist.

Online patient appointment scheduler with an additional feature of synchronization enables you to access schedule on your handheld device. This is because web based appointment scheduler can directly fit appointments into Google Calendar that is accessible using iPhone, Smartphone and Blackberry from anywhere. The system would display appointments whenever you want to view, alter or reschedule.

Google calendar Services includes… 

  • Regular scheduled events
  • Public and shared Google calendar
  • Audible alert reminder
  • Tasks from MS Outlook
  • Notifications and event particulars
  • Various calendars

A two-way online appointment scheduler allows you to manage patients’ appointments especially when your plan has changed and your availability at health care center has to be notified. Furthermore, you can also set a timer so that the calendar would synchronize with handheld devices.

Specially designed patient online appointment scheduler allows user to view a complete list of compatible devices while signing up. Various software applications are also available to upgrade the number of personal information management software and also applications on desktop that the user want to synchronize.

The use of web based patient appointment scheduler has become a hot-cake as it not only smoothens managing patients’ appointments but can also be used as medical answering system and patient reminder wherein the system automatically answers calls and makes calls to patients informing about their forthcoming visits to clinic. Online appointment scheduler can also be tailored according to physician’s expertise and can be used as prepaid scheduler where patients can pay for the consultation in advance before appearing to clinic. No-show patients can easily taken care by prepaid scheduler preventing revenue loss.

Whether you travel frequently or you run short of the manpower, online appointment scheduler is the best tool available on the market to run your clinic errorless and smoothly.

Automating Health Center? Try Online Appointment Scheduler

April 11th, 2010

If you are looking for the best automated system for your clinic or hospital, you should bank on the software that can work efficiently on multiple tasks such as online patient appointment scheduling, patient reminder, medical answering etc. It is a high time that your health center requires a tool using cutting edge technology and at the same time, the system can be tailored as per your need.

An all-in-one online appointment scheduler typically behaves as medical virtual assistant that offers several services such as fixing up the appointments asked by patients, reminding them about their forthcoming visits to the medical center or calls them instructing regimens suggested by doctor etc. Also, it should answer the calls made by patients for queries or advice.

Specially designed online appointment scheduler comes with great features such as it synchronizes schedules with Google Calendar and sends you on your handheld devices such as iPhone, Smartphone and Blackberry. You can alter, postpone or reschedule such appointments –no matter where are you sitting. This is very useful feature for the health care providers, surgeons, physicians and other specialists who travel out of their centers frequently.

Another benefit that comes with online appointment scheduler is it can be used as prepaid appointment scheduler where patients pay in advance for your consultancy. This tackles no-show patient issue, which is known reason for revenue loss.

When the center is expected to flood with patients’ calls, online appointment scheduler can be tailored to virtual medical front desk that answers the calls according to your need. Doctors can feed the system according to their expertise. Also, the system comes with multilingual option (such as English, French, etc) for a better conversation with foreign patients.

The system can also make calls to patients reminding them about appointments and other schedules at health care center. This, again, is to assure their visit to clinic or hospital and increase the potential.

A fully computerized automated medical office can not only save your time and money but can also help you in generating good revenue and managing the clinic without any hassles.

 

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