Archive for the tag 'Medical Answering Service'

Easy Clinic Management by Office Automation!

July 24th, 2010

If you think that managing the health care center is quite a difficult task, you are absolutely right there! Managing the medical center requires multiple skills that include arranging the patients’ schedules without any time overlapping, calling them and informing them about their visits (also regimen, dietary suggestions etc) and top of all, answering the patients’ calls without getting frustrated.

As the luck would have it, there are many software tools that help in managing the medical center effectively. Nevertheless, choosing the best one is the key to success. Typical online patient appointment scheduling system would have several features that you require in a day-to-day health center management. The system not only helps in management and generating revenues but surprisingly some of the features save the clinic from financial loss. Let us learn how this tool is helpful in automating medical office…

Online Doctor Appointment Scheduler

ODAS works as medical virtual receptionist wherein it fixes the appointments as sought by the patients. Simply put, the patients can directly log into the system and book their appointments. A two-way Google Sync feature would directly send the data to web that is accessible using iPhone like hand-held devices. You, being the health care provider, can manage and reschedule the patients’ appointments according to you plan.

Patient Reminder

Reminding patients could be a challenging task, especially when the number of patients is significant. The human medical desk receptionist may forget to have a follow up and inform the patients about their due visits, body tests or any important information to be conveyed. ODAS can also work as patient reminder system that can do things for sure!

Medical Answering System

During some events, where great flow of patients is expected (such as free medical camp), answering the phone calls throughout the day becomes difficult task for human medical receptionist. Online patient appointment system can do this job in quite a better way. It can answer any number of calls (no matter one or more patients calling at a time) without getting tired!

You can take clinic management as duck takes to water since medical answering cum online patient appointment system comes with multiple features such as multiple languages (setting different languages to communicate foreign patients) and prepaid appointment (that saves revenue loss because of no-show cause patients) etc.

Why Free Online Scheduler Should be Avoided

July 18th, 2010

As more and more medical practices turn to technology as ways to streamline their business operations, practical applications such as the online scheduler services have fast becoming a necessity to stay ahead of the competition. Online scheduler can be your trusted partner in improving the medical care you provide for your patients. However, if you choose one that does not live up to its promises, as well as your expectations, the online scheduler can become your downfall. This is especially true if you choose to take the cheap route of using free online scheduler for your medical practice.

It is in our nature to gravitate towards things that cost us nothing. Free things or services make us feel good because we are not spending anything on them. But do you really want your medical practice to rely on something that is not reliable and pose some liability risk? Think about it for a second. Why would a service provider offer their products and services for free? What’s the catch? This is something that you should definitely ask yourself when you have to make that decision between a free or regular online scheduler.

You may come across free online scheduler services on the Internet. Some may be – at a push – quite reliable and serve their purpose, but most likely they will fall short on your expectations. However, be aware that even the reliable one still poses some risk for your medical practice. As a way to generate their revenues, free service providers usually sell your data freely. We’re talking about confidential information of your patients; their names, phone numbers, addresses, email, and even medical history. This serious violation of patient privacy could land your medical practice in hot water when the case is brought to the court of law.  When the news spread out, you can just imagine the negative effect it will have on your medical practice and how your loyal patients would react to it.

Instead of looking for a free scheduler to cut business cost, why not look for something that pays itself? What about get an online scheduler that use email, telephone and mobile text message reminder to cut down your appointment no-show?

Such scheduler will pays you handsomely as its monthly fee is usually the cost of  ONE no-show; all it takes to pay itself is to cut  one missed appointment per month!

A great online scheduler service doesn’t necessarily have to be expensive. However, given the many benefits that the service has – you will wonder why it doesn’t cost more. A good scheduler can provide the flexibility for your patients to make, change or cancel their appointments by themselves – at anytime of the day or night. A reliable online scheduler will have a reminder service feature that can send out reminders for your patients about their appointments through different means; from email, phone service to text messages and more. Ultimately, online scheduler can make your medical practice runs more effectively and efficiently.

My Observation on Online Patient Appointment Scheduling System

June 27th, 2010

Last week, I visited one of my friends who is a general practitioner. I was surprised seeing him as happiest person and could not believe that he was the one who always shouted at his medical front office staff for every second reason! The only thing he did was turning his medical office automated using online patient appointment scheduler. I wondered about its feature and system’s capability to tackle multiple tasks in day-to-day medical management.

As my friend explained, online patient appointment scheduler –also known as online doctor appointment scheduling system is the best tool to schedule patients’ appointments without involving human medical front office executive. In other words, web based online appointment system serves as virtual receptionist that serves all sort of duties without any hassles.

The features I liked about the system is its capability to send the entire data/content to Google Calendar using Google Synchronization mode. The data can be accessed using handheld devices such as Blackberry, iPhone and Smartphone –no matter where we are! A two-way synchronization is advanced feature that allows us to modify or reschedule the appointments without giving instructions to the medical front office executives at our clinics.

A doctor can use online doctor appointment scheduler as medical answering system wherein it answers patients’ calls without getting them boring busy tone. Also, it can answer more than one patient at a time! What else we require during big events such as free medical camp where the center is flooded with patients calls?

As I read about online doctor appointment scheduler cum medical answering system, I came to know that we can also use the system as patient reminder! The system can automatically call patients and remind them about their forthcoming visits to the health care center for body tests, follow ups etc. Furthermore, the system can be set as per doctor’s expertise. A multilingual option is very useful tackling foreigners as patients as the system can work in different languages such as French, Chinese and Spanish.

Certainly, I would like to use this wonderful system that serves as virtual medical receptionists. Why to opt for more staff when you have an all-in-one medical office helper?

Medical Answering System –A multitasking medical management tool

June 22nd, 2010

Gadgets and software have changed our lives from complicated to simple! The task that involved a lot of calculations took too much time before to get done but with revolutionary computer machines, now we can perform it in seconds or minutes. For medical practice, medical answering system is the best example of cutting edge technology that helps not only in tackling patients but can also serve as medical virtual receptionist.

Medical virtual receptionist is far better than human medical front office executives as the former does not get tired or does not take decision driven by emotions! Also, it can get you 24/7 service without any hassles. The system with medical answering service comes with multilingual options wherein the health care provider can set languages (French, English (default), and Chinese etc) for better communication with foreigners as patients. Also, the system can be tuned and used as per doctor’s expertise.

When it comes to multitasking at medical office, specially designed medical answering system wins the race! It can be used as patient reminder tool wherein it can automatically call patients and inform them about their due visits to the center for various reasons such as body tests, follow-ups etc. Also, the patients can be reminded about their dietary plan and any regimen as suggested by doctors.

The best part of medical answering cum patient reminder system is its capability to serve as medical virtual front desk manager. It can book patients appointments without any human front desk staff’s interference. Called as online patient appointment scheduler, the system allows patients to book their appointments online (using web) from anywhere, anytime! Advanced online doctor appointment scheduling system can synchronize with Google Calendar that sends the entire schedule of patients to Google account automatically. You, as a user, can access the schedule from handheld devices such as Smartphone, iPhone or Blackberry. Furthermore, a two-way Google Calendar Synchronization allows you to reschedule the appointments without communicating with receptionist or staff at health care center. This feature of medical answering system is very useful for the medical practitioners who frequently travel out of their town.

All the benefits apart, medical answering cum online patient appointment scheduler can reduce the chances of loss of revenue to the center because of no-show cause patients (the ones who booked their appointments but never turned or turned late wasting needy patients’ time). An option called Prepaid patient scheduler asks for the consultation fees in advance and hence, patients are very likely to arrive on time.

Using patient reminder cum medical answering service is like hiring perfect manager for medical management.

Online Patient Appointment Scheduler – A tool to access your clinic from anywhere

May 29th, 2010

If you are a busy clinician and frequently travel out of your town, you should go for a must-have tool - a online patient appointment. As it is, the system helps in fixing patient appointments’ automatically, without interference of any medical front desk receptionist. It is a 24/7 service provider that makes your health care center accessible all time to the patients. Prepaid appointment scheduler is helpful in reducing the risks of loss of revenue because of no-show patients.

Online doctor appointment scheduler comes with advanced features such as it can directly synchronize patients’ appointments to Google Calendar and send it across handheld devices such as iPhone, Blackberry and Smartphone. Furthermore, unique feature such as a two-way synchronization enables you to reschedule or to postpone the appointment from your phone.

Automated system for patient appointment scheduling can be used as patient reminder, as it can call patients automatically. Reminding patients about their forthcoming visits, tests and consultations is one of the most important features you should have to build harmonious relationship.

With betterment and advancement of technology, new features are being added to different patient appointment schedulers. For instance, a new type of patient appointment scheduler can also be used as medical answering service patients. Medical answering service is very useful when the health care center is expected to have plenty of calls from patients on occasion such as free medical camp.

Other features include multilingual option where you can set the system with different languages including French, Chinese and English (as a default). This way, you can better the communication with foreigners who come as patients. Also, the user can set the messages as per his or her expertise. The uniqueness of medical answering service is it does answer to all the callers (no matter, more than one caller calling at a time) with soft and friendly voice and it does not give boring busy tone that otherwise frustrate the patient.

Using online patient appointment schedule helps in managing medical office without having more people in staff. This way, you can use precious human hours in other more important task such as medicl billing or taking care of your patients.

Receive Online Patient Appointment Schedules on Smartphone

May 22nd, 2010

If you run a clinic but cannot avoid your frequent visits to other cities due to one or the other reason, it is best to have Online Patient Appointment Scheduler. As the term suggests, online patient appointment scheduler is system that helps in scheduling the patients’ appointments online without any assistance of medical front office executives. This way, the human staff interference is much less and the scheduling is less prone to have errors in overlapping the timing asked by patients. The unique feature of doctor appointment scheduler is it can synchronize every data with Google Calendar and send it across to you –on you handheld device such as Smartphone, iPhone and Blackberry.

Advanced online patient appointment scheduling system comes with a two-way Google synchronization that allows you to reschedule, cancel or postpone the appointment as per your planning. Also, prepaid mode of appointment scheduling system enables patients to pay the consultation fees in advance as to prevent the revenue loss due to no-show cause patients.

Online medical appointment scheduler comes with very useful features. For instance, it can work as virtual medical receptionist where it calls the patients automatically and informs them about their forthcoming visits, tests to be carried out and the regimen as suggested by their doctors. This way, they are kept up-to-date and they do not miss the appointments at given time.

Also, some health care providers use appointment scheduling software as medical answering system. This automatically picks up the calls of patients and gets them what they want. The system comes with multilingual options as you can set it in different languages including Spanish and French. The voice tuned in the system is lovely and friendly. In addition, you can also set the system as per your expertise and if you want, you can tailor your own messages and use it as and when needed. Answering system proves to be very useful in event such as medical camp where lots of patients’ calls are supposed to hit the front desk telephones.

Your patients complaint? The Solution is Online Appointment Scheduler

May 14th, 2010

If you, as a doctor or medical director, believe in perfection and hate complaints, a storm passes when customers (here, the patients) complain about staff’s incapability to answer their phone calls or to help them. Simply put, you just cannot take the medical management loosely done by others. As one step toward a better office service to patients, you need to use online appointment scheduler that would bag appreciations from the patients rather than annoying complaints.

The management of medical office is complex and never simple. This is because the whole staff including you deals with patients and their lives. Any apathy or loosely managed patient may suffer from unwanted consequences and top of that, you lose patient, revenue and most importantly the reputation. Mismanaged health care center, no doubt, soon gets shut down irrespective of doctor’s perfection on his or her field.

As the luck would have it, you can now find a improvement for all the hassles you face managing medical center. Online appointment scheduler can wisely manage all the tasks at your clinic without any assistance. In this way, you can save manpower and also reduce your expenses in paying off the salaries to extra staff you require.

Some unique features of online appointment scheduling system includes…

 

  1. Advanced doctor appointment scheduler comes with feature of synchronizing with Google Calendar. This sends data to handheld devices such as Smartphone, iPhone and Blackberry. A two-way synchronization enables you to reschedule or even cancel the appointment according to your plan for coming days.
  2. A feature called prepaid appointment scheduling allows patients to book their appointments by paying the fees of consultation in advance. In this way, no-show cause patients who do not turn at given time can be reduced. The revenue loss is prevented and you see patients who are serious about their schedule and actually need consultation.
  3. It can also be used as medical answering system. It automatically picks up the patients’ calls and answers them politely, in a lovely friendly voice. Some advance systems have multilingual (multiple language) options such as French, English, Spanish and Chinese. This helps in tackling foreigners as patients.
  4. Medical answering system can also be set as patient reminding service. This automatically calls patients and informs them about their forthcoming appointments, any body tests to be carried out etc. Also, the health care provider can set his/her own messages according to their expertise and requirement.

Best Medical Management is Possible with Patient Appointment Scheduler

April 25th, 2010

It is not a secret anymore that if you want your medical business to boom, you work to achieve high customers’ satisfaction. Since customers, here, are the patients, healthcare providers have to be careful treating them and also maintaining a doctor-patient relationship. Online patient appointment scheduler is the best tool available on the market that helps managing the health care center without any hassles.

There’s nothing to prove that humans are prone to make errors. Using online patient medical management software, the erroneous events in arranging patients’ appointments at health care center can be kept at bay. More and more health care providers now opt for online appointment schedule system as it reduces the paperwork and provides patient reminder services as an additional feature.

The patient reminder service makes calls to patients and informs them about their forthcoming visits to the clinic. Also, a doctor can tailor patient reminder service according to his/her expertise. Specially designed patient appointment scheduler is also powered by the feature wherein the doctor can switch it to medical answering system that picks up patients’ calls and answers them without presenting ‘busy’ tone.

Online patient appointment scheduler is an online system that fixes patients’ appointment without any overlapping in time. Also, it synchronizes appointments with Google Calendar that can be accessible on handheld devices such as Blackberry, Smartphone and iPhone. The healthcare provider can alter, change or reschedule the appointments according to his/her routine.

Online appointment scheduler can also be used as prepaid appointment scheduler wherein patients can pay consultation fees in advance. Such feature can reduce the chances of ‘no-show’ patients, which is one of the biggest causes for revenue loss.

Patient reminder system that can work as medical answering system that provides 24/7 service and in this way, the health care center is accessible all day potentially increasing the number of patients.

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