Archive for the tag 'medical office receptionist'

Online Patient Appointment Scheduler – A tool to access your clinic from anywhere

May 29th, 2010

If you are a busy clinician and frequently travel out of your town, you should go for a must-have tool - a online patient appointment. As it is, the system helps in fixing patient appointments’ automatically, without interference of any medical front desk receptionist. It is a 24/7 service provider that makes your health care center accessible all time to the patients. Prepaid appointment scheduler is helpful in reducing the risks of loss of revenue because of no-show patients.

Online doctor appointment scheduler comes with advanced features such as it can directly synchronize patients’ appointments to Google Calendar and send it across handheld devices such as iPhone, Blackberry and Smartphone. Furthermore, unique feature such as a two-way synchronization enables you to reschedule or to postpone the appointment from your phone.

Automated system for patient appointment scheduling can be used as patient reminder, as it can call patients automatically. Reminding patients about their forthcoming visits, tests and consultations is one of the most important features you should have to build harmonious relationship.

With betterment and advancement of technology, new features are being added to different patient appointment schedulers. For instance, a new type of patient appointment scheduler can also be used as medical answering service patients. Medical answering service is very useful when the health care center is expected to have plenty of calls from patients on occasion such as free medical camp.

Other features include multilingual option where you can set the system with different languages including French, Chinese and English (as a default). This way, you can better the communication with foreigners who come as patients. Also, the user can set the messages as per his or her expertise. The uniqueness of medical answering service is it does answer to all the callers (no matter, more than one caller calling at a time) with soft and friendly voice and it does not give boring busy tone that otherwise frustrate the patient.

Using online patient appointment schedule helps in managing medical office without having more people in staff. This way, you can use precious human hours in other more important task such as medicl billing or taking care of your patients.

Is medical staff incapable in front desk? Opt for Virtual Receptionist

May 9th, 2010

Humans are prone to make errors and many times, it is difficult to reverse the blunder made. Also, humans are often driven by apathy and emotions that make them less proficient and reliable as compared to machines i.e. computers. Also, computers can get the health care center 24/7 service that is accessible by patients all day. Virtual medical receptionist is such kind of system that helps health care providers in managing medical center in much efficient way than ever before.

Medical virtual receptionist literally means that the system used for medical office automation can do multiple tasking that human front office finds difficult to perform.  For instance, recruiting call center agent cannot make patient appointments, answering patients’ calls and reminding patients about their forthcoming appointments at a time without getting tired or frustrated! The breakthrough you require as an owner is going computerized. Specially designed software helps you in managing day-to-day tasks.

Virtual receptionist can communicate in different languages such as French, English (default), Spanish and Chinese. In this way, the patients with different mother tongue can be served better.  During events such as free medical camp wherein many patients’ calls are expected to come at a time, medical answering service plays crucial role. It can answer many calls at a time without getting the callers busy tone.

Online appointment scheduling is another unique feature virtual receptionist. Advanced system has feature of Google Calendar synchronization that sends the schedules on handheld devices such as iPhone, Blackberry and Smartphone through which, the health care provider can access and reschedule the plans according to his/her wish. Special online doctor appointment scheduler comes with prepaid option that allows patients to fix up their appointments by paying money in advance. This way, the chances of losing the revenue (because of no-show patients) can be reduced.

All the services provided by virtual receptionist are available 24/7 to the clinic. In this way, the patients can access the center anytime they want. All time availability can bring more patients to the health care center that in turn, generates more revenue. Making medical office automated is clearly a win-win situation for the patients and doctors (the owners of health care centers).

Multiple Tasking at Hospital? –Checkout Medical Answering System

May 1st, 2010

There is no one common way that you can manage your health care center. Managing medical center requires multiple tasking such as –answering patients’ calls, fixing up patient appointments, reminding patients about their diet and other important schedules (such as visit to a clinic or getting some tests done) etc. Medical answering system with special features helps you managing medical office that in turn, saves the human hours that you can utilize for bettering other services.

Medical answering system answers several calls coming from patients at a time and no busy tone is passed on. The system is very useful when the health care center is expected to have a flood of patients’ calls as in free medical camp. Specially developed medical answering system would also have unique features such as online appointment scheduler that fixes up patients’ appointments without any human interference. In addition, it can also synchronize schedules with Google Calendar and sends alert and reports to the physician on handheld devices such as iPhone, Smartphone and Blackberry. A two-way synchronization allows doctor to reschedule the appointments from handheld device and have the schedule change synced back to their online scheduler.

The system of online patient appointment scheduler can also be tailored that can call back patients informing them about their forthcoming visit to the clinic and also about the regimen advised by health care provider. Advanced patient reminder system would have multilingual options that can be set to different languages such as French, English, and Spanish etc, which in turn, helps in tackling foreign patients with better communication.

Online patient appointment scheduler is your most effective buisness tool to slash the chances of revenue loss that occur due to no-show patients. The scheduler may be tuned into the mode that allows patients paying for the consultation in advance (prepaid appointment scheduling system), which assures the presence of patients at system allotted time.

More and more medical practitioners now opt for automating their medical offices using online patient scheduler that can be used as patient reminder and medical answering system. This reduces the requirement of more staff and human errors. Furthermore, the system offers 24/7 service that makes the center accessible to patients any time they require.

Carry and Manage Patient Schedule in Your Handheld Devices

April 18th, 2010

If you own a medical practice and are frequently on the run, away from your office, you could either miss your patients calls for appointment (i.e. if you do not have a receptionist) or getting patients appointments set on the wrong time for you. Many medical practitioner today are looking for a online appointment scheduler that can accomodate their mobility, something that allows them to manage their appointment without being at front desk or having to “remote-control”  their front desk receptionist.

Online patient appointment scheduler with an additional feature of synchronization enables you to access schedule on your handheld device. This is because web based appointment scheduler can directly fit appointments into Google Calendar that is accessible using iPhone, Smartphone and Blackberry from anywhere. The system would display appointments whenever you want to view, alter or reschedule.

Google calendar Services includes… 

  • Regular scheduled events
  • Public and shared Google calendar
  • Audible alert reminder
  • Tasks from MS Outlook
  • Notifications and event particulars
  • Various calendars

A two-way online appointment scheduler allows you to manage patients’ appointments especially when your plan has changed and your availability at health care center has to be notified. Furthermore, you can also set a timer so that the calendar would synchronize with handheld devices.

Specially designed patient online appointment scheduler allows user to view a complete list of compatible devices while signing up. Various software applications are also available to upgrade the number of personal information management software and also applications on desktop that the user want to synchronize.

The use of web based patient appointment scheduler has become a hot-cake as it not only smoothens managing patients’ appointments but can also be used as medical answering system and patient reminder wherein the system automatically answers calls and makes calls to patients informing about their forthcoming visits to clinic. Online appointment scheduler can also be tailored according to physician’s expertise and can be used as prepaid scheduler where patients can pay for the consultation in advance before appearing to clinic. No-show patients can easily taken care by prepaid scheduler preventing revenue loss.

Whether you travel frequently or you run short of the manpower, online appointment scheduler is the best tool available on the market to run your clinic errorless and smoothly.

Role of Online Appointment Scheduler in Medical Practice Management

April 2nd, 2010

If you are a health care professional and run a clinic, at some point of time, scheduling the appointments of patients might have worried you. Mismanagement of patient appointment scheduling may be forgiven once or twice but then a daily practice of such malfunctioning may cost your practice severely. Applying online appointment scheduler takes of your worries and makes you to enjoy flawless clinic management.

There are many vendors that provide system that works as virtual receptionist. The system works wonderfully especially when you have good flow of customers and the staff finds it difficult to handle.  

The system allows patients to book their appointments online reducing the chances of negligence, which is quite common with human medical front desk.  In addition, such system can be used in several ways –online patient appointment scheduler can also be used as patient reminder service that calls patients informing them about their forthcoming appointments or health care center visits. A doctor can tailor such system according to his/her expertise.

The role of online appointment scheduler in medical practice management is essential, as said by hundreds of thousands of physicians and surgeons using the system successfully. More and more health care providers are now opting for an automation of hospitals and clinics to avoid human errors that otherwise affect their business. The biggest benefit of such office automation is the system checks out for no-show patients since prepaid online patient appointment system assures customer to be there at given time and date. Also, such system can also work as backup receptionist and can work for 24/7.

Many doctors use online appointment scheduler cum patient reminder as their medical answering system, especially when they have events where the flow of patient is enormous such as medical camp held at center. Nevertheless, specially designed systems are just above simple recorded monologue answering machines and that is why, the system that is interactive and has friendly voice is in demand. Such system also has option to choose the language such as French, English, and Spanish etc. This is very useful in communicating foreign patients who prefer to be interacted in their language.

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Advantages of an Online Doctor Appointment Scheduler

December 8th, 2009

The primary focus of the doctor should be in his practice. He should not be wasting his time in doing supporting activities like managing appointments, attending calls, try to keep the service levels of his office high. Generally, these activities were handled by a receptionist till now but things have drastically changed in the past few years. Technology is playing a huge role in providing support to medical practitioners.

An online appointment scheduler can take your level of services to a completely different level and there are several advantages associated with it.

24/7 Support to Patients

When you install medical software for online appointment schedule it naturally converts your office into a virtual call center that can provide support to patients 24/7. Patients can latch to the system anytime and use the various services provided by the software.

Impact on Earnings

A virtual assistant will relieve you from most of the routine jobs that unnecessarily eat up your time. You will also be able to slash no shows with automated phone reminder that is associated to your online scheduler. Slash also appointment cancellations by introducing  pre-paid appointment service to patient. This save you and staff a substantial amount of time which you can effective utilize to improve other area of your practice and boost your earnings.

Satisfaction of Patients

If your patients are satisfied they will certainly bring your more business. When you have an automated office they will not have to wait for the receptionist to get free and answer them. An automated answering machine is able to handle multiple patients at one time and keep them away from the frustration of waiting.

Staff becomes more Reachable

Good medical software will also comprise of features such as voice commands. These voice commands let the patients reach to emergency contact as well as telephone number for routine business matters. A voice controlled virtual medical receptionist can also take appointment call on your staff behalf.  You staff can now focus better on more important tasks such as caring for patients in waiting room and medical billing .

Reminder Services for the Patients

An online appointment scheduler not only lets the patients book their appointments but also use email and automated call to reminde their appointments time. These reminders is not only good for business but also a good practice to keep patient-doctor relationship. 

Zero Maintenance

Online doctor appointment schedulers does not requires software installation and are very easy to operate. Additionally, they require no maintenance at all. Once in service it can serve you year after year. As web-based computer service, it is reliable, efficient and user-friendly.

Online appointment scheduler –multitasking in medical management

November 16th, 2009

Online appointment scheduler is basically an online patient appointment scheduling system that fixes up the appointments of the patients using software.  When the world is toward globalization and everything has gone computerized, why leave the clinic or health care center behind! The software can tackle multiple tasks at the health care center that otherwise becomes expensive recruiting more people for different works.

The system that provides online appointment schedule can be used for several reasons. For instance, the system can be fed with tailored answers by the doctor or health care provider according to the need and wish. These answers can be played as and when required. It can also be turned into answering machine if the hospital or clinic has flood of calls from patients. Also, during some campaign where more calls are expected, this answering machine can tackle all of them without any hassles. In addition, answering machine can answer all calls and no caller would be getting a ‘busy, frustrating tone’. The answers are professionally tailored and the voice they hear is soothing and satisfying.

The beauty of answering machine cum online appointment scheduler is it can be also used as a patient reminding system! The system can call the patients and ask them about the follow up and regimen. Following up the patients means that they feel being personally treated and it brings a good rapport of the health care provider and also the center.

Driven by the latest technology and advanced settings, multiple language (multilingual) option is possible in this system. This helps in tackling foreigners who come as patients. Spanish, French and English, being the major languages can be set as per the requirement. Also, online appointment scheduler can synchronize appointments with Google Calendar that can be accessed using handheld devices such as iPhone, SmartPhone and Blackberry. This way, the health care provider or doctor is never away from the center and can be aware of what all schedules are fixed for today and coming days.

Other benefits that come with automated office system include…

  1. It is a 24/7 service so patients are never said to call between a few hours. Even after office hours, the health care center is accessible. This improves the availability.
  2. No patients are kept on the hold! All get response and this is very useful when there’s a flood of calls.
  3. Online appointment scheduler can fix up appointments anytime. It sends you data on your handheld devices and hence keeps you updated. No need for a human receptionist to inform you.
  4. It is more reliable and trustworthy. No tiredness from this virtual medical front office executive!

Managing Medical Center made easy using Online Appointment System

November 10th, 2009

If you are a busy doctor or a health care provider and feel it difficult to tackle all the management at your center, here is a way! You can simply let your health care center go automated, using online appointment scheduler. With all advancement in medical technology, installing the system that can work as virtual receptionist has proven to be a very useful tool to boost the sales and generate revenues.

Medical office assisting system is an automated software plan that can schedule the patients’ appointments with doctors and also call them all for the follow ups. Also, the system can be fed with tailored answers and feedbacks those can be played as and when required. Designed as a 24/7 front desk helpers to the doctors, automated medical receptionist can perform multiple tasks that would never keep patients busy and will run a smooth medical management all day, all night!

Medical answering service helps patients being in touch with medical reception anytime they want. On the other hand, when you are away from the clinic or health care center, you can access all the important information. The medical management automated system can automatically synchronize the appointments information onto the Google Calendar that enables you to manage the schedules from your handheld devices such as iPhone, BlackBerry and SmartPhone. You can also check the appointments on the cellular phones using a single-word-command SMS or text message. All this is possible by installing online medical scheduler.

Telephone appointment reminder can also be used as answering machine that comes with multiple language options (like French, Spanish, and English etc) for a better conversation with your foreign customers, the patients. More and more health care providers are now installing virtual office assistant system that comes with HIPPA compliance that follow very strict security and privacy protection measurements. The system is quite easy to operate and is very useful especially when you have a shared practice (multiple doctor scheduling option).

Medical answering system is proved to be a very helpful tool for health care practitioners who cannot afford more staff for all different tasks. They can save money by installing online appointment scheduler that can also make reminder calls and keeps patients up dated.

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