B sadewo October 23rd, 2010
We have covered some of the features that you should definitely know to use the online appointment scheduling system to its true potential, which includes the automated appointment system, customizable form, and the online patient reminder. Here are more features that you can utilize to improve the bottom line and quality of your medical practice.
You have provided an easy access for your patients to book appointments. Moreover, you also have an online patient appointment reminder in place that can remind them about their appointment. But life is still full of uncertain circumstances that may force your patients to not show up. In such a case, you can avoid incurring losses by using the prepaid appointment feature.
This is a nifty feature that allows you to collect payment from your patients prior to their visit. When they book their appointment, in order for them to secure an empty appointment slot, you can set the system so that they will have to pay for the appointment in full first. This means even if they don’t show up, you will not be incurring any loss of income.
Google calendar synchronization
Do you have trouble getting yourself up to speed to the appointment schedule of your patients? You’d be glad to know that you can use the online calendar synchronization feature to make sure that you have the latest schedule with you wherever you are. This feature is possible if you have a Google calendar account, as well as a smartphone such as a BlackBerry, Android, Windows Mobile or the iPhone. Even though you are out of the office, you can have access to the patients’ schedule data.
Ever made a phone call to a company only to be greeted with a grumpy voice on the other line? No doubt you will be less keen on dealing with said company. Now, try to see things from the perspective of your patients. How would they feel if the calls that they make to your office are answered by your receptionist who happens to be in a bad mood? This would certainly give out a bad impression. A virtual receptionist, on the other hand, can always answer in a consistently friendly and warm voice. Further, it is multi-lingual and can handle multiple calls at the same time.