Archive for the tag 'reminder service'

Medical Answering System –A multitasking medical management tool

June 22nd, 2010

Gadgets and software have changed our lives from complicated to simple! The task that involved a lot of calculations took too much time before to get done but with revolutionary computer machines, now we can perform it in seconds or minutes. For medical practice, medical answering system is the best example of cutting edge technology that helps not only in tackling patients but can also serve as medical virtual receptionist.

Medical virtual receptionist is far better than human medical front office executives as the former does not get tired or does not take decision driven by emotions! Also, it can get you 24/7 service without any hassles. The system with medical answering service comes with multilingual options wherein the health care provider can set languages (French, English (default), and Chinese etc) for better communication with foreigners as patients. Also, the system can be tuned and used as per doctor’s expertise.

When it comes to multitasking at medical office, specially designed medical answering system wins the race! It can be used as patient reminder tool wherein it can automatically call patients and inform them about their due visits to the center for various reasons such as body tests, follow-ups etc. Also, the patients can be reminded about their dietary plan and any regimen as suggested by doctors.

The best part of medical answering cum patient reminder system is its capability to serve as medical virtual front desk manager. It can book patients appointments without any human front desk staff’s interference. Called as online patient appointment scheduler, the system allows patients to book their appointments online (using web) from anywhere, anytime! Advanced online doctor appointment scheduling system can synchronize with Google Calendar that sends the entire schedule of patients to Google account automatically. You, as a user, can access the schedule from handheld devices such as Smartphone, iPhone or Blackberry. Furthermore, a two-way Google Calendar Synchronization allows you to reschedule the appointments without communicating with receptionist or staff at health care center. This feature of medical answering system is very useful for the medical practitioners who frequently travel out of their town.

All the benefits apart, medical answering cum online patient appointment scheduler can reduce the chances of loss of revenue to the center because of no-show cause patients (the ones who booked their appointments but never turned or turned late wasting needy patients’ time). An option called Prepaid patient scheduler asks for the consultation fees in advance and hence, patients are very likely to arrive on time.

Using patient reminder cum medical answering service is like hiring perfect manager for medical management.

Multiple Tasking at Hospital? –Checkout Medical Answering System

May 1st, 2010

There is no one common way that you can manage your health care center. Managing medical center requires multiple tasking such as –answering patients’ calls, fixing up patient appointments, reminding patients about their diet and other important schedules (such as visit to a clinic or getting some tests done) etc. Medical answering system with special features helps you managing medical office that in turn, saves the human hours that you can utilize for bettering other services.

Medical answering system answers several calls coming from patients at a time and no busy tone is passed on. The system is very useful when the health care center is expected to have a flood of patients’ calls as in free medical camp. Specially developed medical answering system would also have unique features such as online appointment scheduler that fixes up patients’ appointments without any human interference. In addition, it can also synchronize schedules with Google Calendar and sends alert and reports to the physician on handheld devices such as iPhone, Smartphone and Blackberry. A two-way synchronization allows doctor to reschedule the appointments from handheld device and have the schedule change synced back to their online scheduler.

The system of online patient appointment scheduler can also be tailored that can call back patients informing them about their forthcoming visit to the clinic and also about the regimen advised by health care provider. Advanced patient reminder system would have multilingual options that can be set to different languages such as French, English, and Spanish etc, which in turn, helps in tackling foreign patients with better communication.

Online patient appointment scheduler is your most effective buisness tool to slash the chances of revenue loss that occur due to no-show patients. The scheduler may be tuned into the mode that allows patients paying for the consultation in advance (prepaid appointment scheduling system), which assures the presence of patients at system allotted time.

More and more medical practitioners now opt for automating their medical offices using online patient scheduler that can be used as patient reminder and medical answering system. This reduces the requirement of more staff and human errors. Furthermore, the system offers 24/7 service that makes the center accessible to patients any time they require.

Online patient appointment scheduling – the best out of the bests

April 11th, 2010

The clinic without good medical care is like a barber without blade! We all understand that for any health care center, quality of medical service is supreme. The patients want good medical care and that come with efficient staff that is never tiring and serving 24/7! Online appointment scheduler is a breakthrough that overcomes human errors and laziness that otherwise can affect the reputation of health care center and probably may also contribute in loss of revenue. If you are a health care provider and think about automating your office, the first thing that comes in the list is getting the system that works as medical virtual assistant.

The health of human body is unpredicted and it can fall sick anytime without alarming the victim. In this case, the access to medical center is very essential. The health care centers with a good 24/7 service win the race and you should join it without having second thought!

A web-based patient appointment scheduling system is a cost effective, safe and best way to cut down the amount of time human front desks spend doing the conventional jobs. Such system typically schedules the patients’ appointments and sends you the message or notification on handheld devices such as iPhone, Blackberry and Smartphone. Thanks to its unique feature of synchronizing patient appointments with Google Calendar,no matter where have you traveled, you can always be in touch with your center and can alter or reschedule the appointments.

Also, online appointment scheduler can be used as prepaid appointment fixing system that not only generates good revenue but can tackle no-show patient issue. Furthermore, the system can be tailored according to your expertise and can be used as medical answering system. No matter how many patients call your center at a time, they won’t get boring busy tone but would be answered and responded in friendly voice.

You can also maintain your relationship with patients by reminding them about their diet. Online patient reminder service calls patients and inform them about regimens suggested by you. Also, you can schedule your system to call them automatically and inform them about their forthcoming appointments and visits to the clinic.

Realizing the Importance of Patient Reminder System

March 27th, 2010

The importance of follow-up calls cannot be neglected in a doctor’s profession. Many doctors are reluctant to give follow up calls as they worry about “bothering the patient” prospect. But, it is crucial to understand the need of having a patient reminder service which can take care of all the follow-ups so that you do not lose your precious patients.

In most cases, a series of appointments is required to treat a particular problem. So your job is not over after just one appointment. Due to negligence, a lot of patients don’t show up regularly and miss some of their appointments. This negligence proves harmful both to you and your patient. This happens because most of us have a busy lifestyle now-a-days. The reason for patients missing appointments is not because they do not want to show up but because they tend to forget. If you have a large client-base then you might also not be able to give regular need-based follow-up calls to all patients, thus there is a high probability that your appointment scheduling will be disorganized.

A patient reminder service acts as a virtual receptionist which can take care of all your patients without bothering you. Just provide the necessary instructions and it will take charge of all your scheduled appointments, so that your patients don’t forget to return for their routine check-ups. A modern day patient reminder service comes along with a doctor appointment scheduler, thus clubbing both to make it one of the most handy and convenient tools for doctors.

The online scheduler can act as medical software for online appointment scheduling by sending e-mails to your patients to remind them of their next appointment. But what if your client doesn’t check his/her email frequently? You need a service which can directly call the patient and fix the appointment, so that the chances of no-shows are decreased to a large extent.

Such a reminder service provides you flexibility to schedule your follow-up calls according to the requirement. They have a soothing voice of a receptionist and can make calls at different times of the day. Since, they are available 24/7 calls can be made at any time of the day. A virtual receptionist can tirelessly call a patient at regular intervals until she reaches the patient and minimize the chances of a no show. In lack of an automatic appointment reminder service the staff has to get into a lot of hassles and maintain some really messy paperwork

Regular follow-up reminder calls ensure that you do not lose your old client base while you focus on expanding it. The trend of having an online appointment scheduler is on rise now and every doctor that focuses on providing high quality service to their client should have it in their offices.

Choosing right type of patient reminder service

March 14th, 2010

In US, a single patient no-show will easily cost you more than $100USD  in business revenu. So it is not surprising that many doctors are out looking for a patient reminder service to slash no-show.

Are you looking for a patient reminder services and you are not sure about your choices? Let us look out for all the availabilities, their pros and cons to learn which one is best suitable for you.

You have many systems that inform the patients about their forthcoming consultations or visits to the clinic. Phone reminder, Email reminder, Text Message reminder are few of the most popular ways to notify the patients about their due visits. Patient reminder service is very important for doctors to tackle no-show patients and prevent revenue loss.

Though Internet is quite a popular tool to reach people, unfortunately, not all patients (especially elderly and those who are not well versed with Internet) are reachable through emails. Undoubtedly, email reminder is quite reliable and generally delivered on time (provided, the sender is not directed toward spam or rejected list) but this is not possible for all patients.

Another patient reminder option is calling them directly. Manually calling by health care desk receptionist may have some punctuality issues but patient reminder service through software or specially designed system is comparatively reliable. Again, the drawback of this system is if patients do not pick up the call or they do not have mail box that receives and stores the message, patient reminder service through telephone goes in vain.

Cellular phone or mobile phone has become an integral part of our lives and hence, text message reminder service is quite a popular tool to notify patients. Text message service is not only reliable but it comes with great facility that patients can set their reminder delivery time (for instance, an hour before due appointment or visit to the center). The issue with this type of patient reminding service is patients with text message facilities on their handsets can only receive this. Also, unlike other patient reminding service, the text message is to be paid by the user –i.e. the patient.

All-in-all, every reminder service has its own pros and cons and that is why, it is always advisable for doctors to set the combination of all three for ensuring fruitful results. This is because; any patient would fit in any of those criteria and will receive the notification by any means.

Online Appointment Scheduler Can Lessen the Burden of Doctors

February 9th, 2010

There are doctors for the patients suffering from various health diseases but then what about doctors? Doctors too are human beings and are often so stressed out in life! Their medical practice no doubt major source of the stress.

The survey says the medical professionals who own health care centers, frequently get frustrated due to apathies by staff in tackling patients or by trivial things such as arranging (or re-arranging) their appointments. Furthermore, doctor’s office cannot look after every patient’s reminder and regimens. On the other hand, medical front desk receptionist may fail milti-tasking and may have to bear words from the doctors.

To overcoming all above mentioned issues, the technology brings us the best way to manage medical services. Office automation using virtual receptionist that can literally multi-tasking is currently in boom! Specially designed medical office virtual assistant can serve as front desk receptionist as well patient reminder service –making daily automated call to patient reminding them about their forthcoming appointments or visits to health centers. Also, the system comes with multilingual option (English, French, and Spanish etc) for better communication with patients whose native language is not English.

This all-in-one virtual receptionist can be further utilized as online appointment scheduler. Also, prepaid appointment system can save a financial loss due to no-show patient issues. Online appointment scheduler can synchronize appointments with Google Calendar and send to handheld devices such as iPhone and Blackberry. This makes it a must-have for medical professionals who travel or away from office frequently. A scheduler that synchronize with Google allows them to manage their patient appointment without access to computer.

An all-in-one virtual receptionist should be the best helper that is capable of finally relieve the burden of doctors as they can rely on the system that never gets tired even after working for 24/7. Virtual receptionist comes with lovely voice that is clearly audible. No matter how many patients call at a time, no one of them would get busy boring tones that otherwise annoy them. As such a virtual receptionist is connected to doctor’s office via different type of call forwarding, it take over a business call while the office line os busy, no-answer, etc, this wonderful system proves itself as a backup receptionist in a true sense

This Virtual Receptionist Can Do More Than You Think!

February 8th, 2010

If you run a health care center and in search of efficient frontdesk helper for multitasking, you should probably give a shot to a state-of-art automated virtual receptionist that can function as substitute of your live staff!

A typical human virtual receptionist would answer patients’ calls with some limitations –for instance most live agent will not book appointment for your caller, or if they do, the fee they charge for the service can be hefty to your. An automated virtual receptionist will help your caller with an appointment at a fraction of the human agent’s fee.

Because a virtual receptionist is electronically connected to doctor’s online scheduler, a doctor can also turn this wonderful system into patient reminder service –automated calls to patients for reminding them about forthcoming appointments and visits to the health care center. Clinic owners can therefore minimize the risk of financial loss due to the patient’s no-shows issues. In addition to reminder service, online scheduler that support prepaid medical appointment also help doctors deals with such issue as it ensures partial or full payment of appointment be made at the time of appointemnt booking.

An all-in-one Virtual receptionist-Appointment Scheduler can synchronize your schedule with Google Calendar and send it to handheld device such as Smartphone, iPhone and Blackberry. This feature has been proved to be very useful for doctors who travel out of their stations frequently. 2ways Google Sync allows them to manage their schedule from handhelds device without computer. It is truelly “anywhere anytime” convenience and flexibility.

New technologie is here to help you run a better business. An all-in-one Multi-tasking virtual receptionist could be the best helper you ever known.

Is it mandatory to go for patient reminder service?

January 20th, 2010

Nothing is mandatory, including your life insurance! But then, you should stop expecting your medical management go flawlessly! More and more health care providers now opt for patient reminder service at their hospitals, clinics and health care centers for a better management. Patient reminder service improves the relationship between doctors and patients as a result of that there could be a significant increase in numbers of satisfied patients.

There are many places where health care providers can get patient reminder service with no extra cost. Nevertheless, many of such service come with multitasking options –for instance, patient reminder service can be used as online appointment scheduler. Online appointment scheduler fixes patients’ appointments with doctors at their preferred time. Automated reminder service automatically makes calls to patients and informs about their forthcoming center visits and appointments whereas online appointment scheduler fixes appointments and informs the doctor by synchronizing it with Google Calendar, which is accessible through handheld devices such as iPhone, Smartphone and Blackberry.

Another benefit that comes with patient reminder service is apart from using it as online appointment scheduler, the system can come with multilingual options; it can be set with French, Spanish or English etc languages to have better communication with foreign patients.

One of the most important factors that contribute to revenue loss of medical center is patient no-shows. Minimizing patient no-shows is quite possible with online automated reminder service and pre-paid appointment facility. And that is why; most of the health care centers are now powered with office automation using online appointment scheduler cum patient reminder system.

You can have an automated virtual receptionist that perform automated phone reminder calls. An automated virtual receptionist can be your standby front desk receptionist 24/7 that makes health care center more accessible for the patients.

When you have an automated, voice controlled virtual receptionist, you patients can contact your medical office anytime and doctors will not miss any potential call or inquiry. Unlike human medical front office receptionist, voice controlled virtual receptionist is tireless and is dependable for performing its tasks without errors. As such system can handle multiple call at the same time, no patient would get a busy tone at any given time that otherwise frustrates the caller forcing him or her to keep the phone down.

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