Archive for the tag 'SCHEDULING SYSTEM'

Online Scheduling Software with New Patient Registration A Breeze!

June 9th, 2009


How many times have patients sat in your office taking up valuable time filling out page after page of paperwork? And, how many times has your office staff had trouble reading the patient’s handwriting on the important documents as well? Not to mention how difficult it is to transfer all of this paperwork into electronic form and to transmit it to the insurance company! Well, that is all about to change with new online scheduling software with new patient registration. It’s the latest innovation that add to your online scheduling software . It is a unique feature you will wonder how you ever lived without.

This new program makes new patient registration a breeze! Patients can log on anytime during the day or night and fill out all of their paperwork online. Not only does this save time in the office, it saves the environment because everything is done electronically!

Patients simply fill in all of their personal information including name, address and Insurance Company and submit it via the 24/7 online patient registration system. What’s more: patients can also send a personal note to the doctor, and the doctor can send a personal note back. Not only does all of the patient’s information come across in a clear and concise way, the system also allows patients to schedule appointments online right then and there! This way, all of the patients information is stored electronically including all insurance information, medications the patient is taking, etc.

And, at a glance, patients can see what appointment times are available, and doctors can see what the day looks like. Another important part of this system is that once a patient registers, all involved parties are emailed. The patient receives an email reminding them of their appointment time, and includes a map and directions about how to get to the office! The office staff gets emailed a reminder that all of the paperwork is ready to be processed.

One important part of this 24/7 new patient registration system is that it improves communication between the patient and the doctor’s office. If a patient has a specific request for the appointment (for example- I need blood work!) then they can type that directly into the system and the doctor and his or her staff will see that. In addition the doctor can send a note that says, “don’t forget to fast for the blood test!” This is a great way to keep up good communication between doctor and patient.

Finally, all of this information can be synched with the office computer system and handheld devices if need be. This way, a doctor can see exactly who is coming in when. And, don’t worry – in this age of medical privacy, only the highest-level security programs are employed to keep everyone’s information safe.

Online Doctor Appointment Scheduling Gives Bottom Line A Shot In The Arm!

November 21st, 2008


Self-service scheduling system is wonderful for patients because of the convenience it provides. It also gives the medical staff in the office more time to spend with patients in the office. Who may need assistance with any number of things from arranging specialist visits, blood test documentation, insurance information etc.

Modernized scheduling system will benefit everyone in a medical practice. In addition to reducing the workload and the stress from the medical receptionist by reducing the patients calls, there are other more tangible benefits. Notebly, the online scheduler is a relatively inexpensive service that can deliver major improvement on the business bottom line of a medical practice.

One health care professional I am personally familiar with would trade evening shifts with another clinician so the clinic can always have someone available to treat patients. The clinic opens from 9:30 am to 9:30 pm, five days a week. In addition to two fulltime office staff, they have two part time receptionists to split the evening hours weekly.

At $12.50/hour rate, 22.5 hours a week, the clinic is paying $1125.00/month to their part-time receptionists to answer phones and greet patients.

As comparaison, the prices for Automated virtual medical receptionist range from $50.00/month for a basic service package, to a full function 24/7 virtual receptionist that is capable of handling front-desk business calls, setting-up appointement for your patients, and making reminder calls to your patients everyday, for less that $400.00/month.

The premium services will provide your medical practice with a more consistent front desk receptionist for a much better cost then a live receptionist. It is a 24/7 backup to your live staff that will never need any sick-leave or lunch break.

Your medical receptionist may want to have her hours reduced for any number of reasons or perhaps you find there are times when a three or four day week would be sufficient for the full time front esk receptionist. Modern scheduling system is so advanced that cutting back on receptionist staff hours, and perhaps beefing up in other more skilled staffing requirements will seem more plausible with a virtual medical receptionist professionally taking care of your phones.

With self-service scheduling system you now have options in place that you can turn to if your staff lets you down, [and no matter when this happens the timing is lousy] as often happens. You can also have the freedom to make staffing changes of your own because you have the most advanced technology on the market as a back up for your current staff. They will be motivated to work harder for you because you are showing your concern for their well-being or maybe because you have their potential replacement working diligently yet silently beyond the phone line.