Archive for the tag 'WEB BASED SCHEDULING'

Web Based Scheduling is a hit for your patients and your practice

August 4th, 2009

What do patients want out of you and your medical practice?

Well, we know they want good medical care. We know they want a personable, nice, cordial doctor and a nice environment to come to when they’re not feeling well. But, most patients desire one thing first and foremost – convenience.

Patients want access to you and your office anytime. That is, when they are sick unexpectedly. They want 24/7 access to make appointments. They don’t want busy signals, or rude office staff, or any other impediment to efficient and effective medical service.

So if you are look for remedy for medical practice efficiecy. There is one item you can add to your practice that will wow your patients and give them the convenience they need. It’s called web-based scheduling and it’s about to change the way you do business.

What is it that your front desk office staff spends most of its time doing? Scheduling new appointments and dealing with paperwork?

Web-based schedulings a cost effective, safe and secure way to cut down on the amount of time office staff spends doing the conventional tasks. It release your staff workload and give your patients the convenience of make an appointment with you 24/7.

We use the Internet for everything these days and your medical practice should join the party! With 24/7 web based scheduling, your patients can log onto your website at anytime of the day or night and schedule their appointments. What’s more, your patients can schedule follow-up appointments and even enter in their insurance information online. They can do it in the privacy of their own home, whenever they need it.

Simple task such as making an appointment is, by natural, best suitable for patient self-service; It will save your staff time over the phone helping patient on the other end of the phone, to go through a lengthy conversation just to select a suitable time slot. Most scheduling program allows the patients to log on at anytime of the day or night to check a doctor’s availablility. They can attach a note saying what is wrong with them, or a note to the doctor. All of this improves patient experience and gives the patient what they want – convenience and flexibility.

It does not take a genius to add up all the time such a scheduler can save for your staff. The web-based scheduling allows the office staff to focus more on the things that matter the most – patient care. No more multi-tasking on the phone or on administrative work. You staff will be happiers!

Online scheduler allows you to electronically check all of your appointments from any where, any time even if you don’t have computer or Internet access! When you are without Internet access you can use google sync to automatically sync your entire appointment book to your handheld device. This way you can check all appointments on your handheld device without a computer. Convenient and perfect for you and your patients!

Online Scheduling Software with New Patient Registration A Breeze!

June 9th, 2009

How many times have patients sat in your office taking up valuable time filling out page after page of paperwork? And, how many times has your office staff had trouble reading the patient’s handwriting on the important documents as well? Not to mention how difficult it is to transfer all of this paperwork into electronic form and to transmit it to the insurance company! Well, that is all about to change with new online scheduling software with new patient registration. It’s the latest innovation that add to your online scheduling software . It is a unique feature you will wonder how you ever lived without.

This new program makes new patient registration a breeze! Patients can log on anytime during the day or night and fill out all of their paperwork online. Not only does this save time in the office, it saves the environment because everything is done electronically!

Patients simply fill in all of their personal information including name, address and Insurance Company and submit it via the 24/7 online patient registration system. What’s more: patients can also send a personal note to the doctor, and the doctor can send a personal note back. Not only does all of the patient’s information come across in a clear and concise way, the system also allows patients to schedule appointments online right then and there! This way, all of the patients information is stored electronically including all insurance information, medications the patient is taking, etc.

And, at a glance, patients can see what appointment times are available, and doctors can see what the day looks like. Another important part of this system is that once a patient registers, all involved parties are emailed. The patient receives an email reminding them of their appointment time, and includes a map and directions about how to get to the office! The office staff gets emailed a reminder that all of the paperwork is ready to be processed.

One important part of this 24/7 new patient registration system is that it improves communication between the patient and the doctor’s office. If a patient has a specific request for the appointment (for example- I need blood work!) then they can type that directly into the system and the doctor and his or her staff will see that. In addition the doctor can send a note that says, “don’t forget to fast for the blood test!” This is a great way to keep up good communication between doctor and patient.

Finally, all of this information can be synched with the office computer system and handheld devices if need be. This way, a doctor can see exactly who is coming in when. And, don’t worry – in this age of medical privacy, only the highest-level security programs are employed to keep everyone’s information safe.

Growing web traffic leads healthcare providers to offer online scheduler

October 23rd, 2008

When the World Wide Web revolutionized business and media during the mid-1990s, some thought that there would be no need for regular brick-and-mortar business and industry. This soon proved to not be the case as people still found many great benefits for finding products and services in the traditional business setting. After a transition period during the turn of the century, the internet has begun to find itself and marketers are starting to recognize the opportunities of leveraging the best of the web with the traditional business benefits. Healthcare providers are even seeing the opportunities offered through web based scheduling solutions that offer 24/7 patient scheduling, self-service patient scheduling and more.

Economic efficiency has long been considered an advantage of the web based scheduling. Businesses have seen that they can reach audiences in less expensive way if they communicate effectively. Medical practices that do not leverage the new media opportunities offered through web based scheduling and website are missing out on great opportunities to find new patients and maintain relationships with current patients. Consumers are quickly being ingrained to look to the web first when a need arises. In fact, only about six per cent of product purchases are currently made online. However, a much higher percent of product buys are tied to some sort of web-based research. This is certainly the trend in the healthcare industry as many people are beginning to turn to the web for self-diagnosis and support for health issues.

A medical practice that has a web presence benefits from this movement of health resources to the web. Some even share basic tips and information from their own site as a marketing tool to attract visitors to their practice. With the traffic flow, the healthcare provider can then use an online scheduler backed by appointment scheduling software to capture some new patients. Many industries like travel, hospitality, and healthcare are experiencing huge growth in online transactions or contacts.

Along with having a presence where the audience goes, a medical practice that offers 24/7 appointment scheduling on the web can potentially save on human resources. Personalized attention from a live receptionist is still necessary in today’s market. But, there is also a large contingent of consumers who would prefer to use online medical scheduling from the comfort of their homes. This is simpler, hassle-free, and avoids having to wait for a busy receptionist to follow through. Plus, an online scheduler has a much higher accuracy rate than a busy receptionist.

Many small and medium medical practices could potentially enhance their profit greatly through the use of a web-based doctor appointment scheduling solution. A modest investment in a software solution is much less expensive than paying a part time receptionist who may have off days. The online scheduler is not prone to emotional trauma or human error and is a great backup for reaching efficiency and convenience seeking patients. Online medical scheduling is not just a business opportunity anymore, it is virtually a necessity for a competitive medical provider.