Virtual Medical Office Receptionist With the Latest Technology

May 9th, 2010

If your medical practice forces you to multi-task, whereby you hardly get any free time, it is time to consider a good medical practice management solution. Do you find yourself being interrupted by calls that are not urgent at all? Do you find yourself spending a lot of time in repetitive tasks that make your routine rather boring? Do you or your staff members have to call the patients to remind them about their appointments?

When you set up a virtual receptionist, you will get rid of all of these problems and many others. If you want to get the best out of your investment, you should go for a virtual medical office receptionist that makes use of the latest technology.

Apart from the fact that your virtual receptionist will ensure that you serve every patient at any time, your office automation will also work in a way that satisfies the patients. For instance, with the use of advanced speech recognition software, your virtual medical office receptionist will communicate with the patients using natural language dialog. The software will understand what the patients are saying well and respond in an equally pleasant natural voice that make the interractions fulfilling. The back-up receptionist is also intelligent enough to differentiate between emergency calls and non-emergency ones and forward them accordingly.

Such an effective office automation will ensure that your clinic benefits from 24/7 medical reception, which means that your office will never be out of reach. At the same, you will not have to worry about maintenance since you will not install any software or hardware in your office.

The use of the latest technology will also ensure that you get the details of your virtual receptionist in real time irrespective of your location. This is possible because you will be able to access your records in a variety of ways using different devices. For example, you will synchronize your data with your Google calendar and hence access them wherever there is internet access. You can also use such devices as blackberry to access your details. And that is not all. Even without an Internet connection, you can still access your details through the use of a simple cell phone that has sms capability – and literally all modern cell phones do that.

The use of the latest techology in your office automation will make your medical practice more streamlined, which will boost your revenue.

Trackback URI | Comments RSS

Leave a Reply