Web Based Scheduling is a hit for your patients and your practice

August 4th, 2009

What do patients want out of you and your medical practice?

Well, we know they want good medical care. We know they want a personable, nice, cordial doctor and a nice environment to come to when they’re not feeling well. But, most patients desire one thing first and foremost – convenience.

Patients want access to you and your office anytime. That is, when they are sick unexpectedly. They want 24/7 access to make appointments. They don’t want busy signals, or rude office staff, or any other impediment to efficient and effective medical service.

So if you are look for remedy for medical practice efficiecy. There is one item you can add to your practice that will wow your patients and give them the convenience they need. It’s called web-based scheduling and it’s about to change the way you do business.

What is it that your front desk office staff spends most of its time doing? Scheduling new appointments and dealing with paperwork?

Web-based schedulings a cost effective, safe and secure way to cut down on the amount of time office staff spends doing the conventional tasks. It release your staff workload and give your patients the convenience of make an appointment with you 24/7.

We use the Internet for everything these days and your medical practice should join the party! With 24/7 web based scheduling, your patients can log onto your website at anytime of the day or night and schedule their appointments. What’s more, your patients can schedule follow-up appointments and even enter in their insurance information online. They can do it in the privacy of their own home, whenever they need it.

Simple task such as making an appointment is, by natural, best suitable for patient self-service; It will save your staff time over the phone helping patient on the other end of the phone, to go through a lengthy conversation just to select a suitable time slot. Most scheduling program allows the patients to log on at anytime of the day or night to check a doctor’s availablility. They can attach a note saying what is wrong with them, or a note to the doctor. All of this improves patient experience and gives the patient what they want – convenience and flexibility.

It does not take a genius to add up all the time such a scheduler can save for your staff. The web-based scheduling allows the office staff to focus more on the things that matter the most – patient care. No more multi-tasking on the phone or on administrative work. You staff will be happiers!

Online scheduler allows you to electronically check all of your appointments from any where, any time even if you don’t have computer or Internet access! When you are without Internet access you can use google sync to automatically sync your entire appointment book to your handheld device. This way you can check all appointments on your handheld device without a computer. Convenient and perfect for you and your patients!

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