Bronze Package $35/mo
OnLine Appointment Scheduler
This HIPPA compliant online doctor appointment scheduler will provide doctors and small business owners the "Anywhere, Anytime" access and customer self-service functions that a conventional window-based scheduler cannot provide.
The frequent business travelers who often find themselves without computer or Internet connection, can sync appointment data to Google Calendar and check their business schedule from their handheld devices such as an iPhone, Blackberry, or Smart-Phone.
In addition to the typical functions required for business appointments, our web-based appointment scheduler offers many features that are valuable to medical practices and small business. Bronze package features include:
- Online patient appointment scheduler customized for your solo or shared medical practices
- Customized scheduler version for small business such as a beauty salon, massage clinic or spa
- Automated patient email appointment reminder
- (Optional) Access to your scheduler from handheld devices such as an iPhone, Blackberry, or Smart-Phone with Automatic data sync to Google Calendar.
- Ability to make recurrent appointments
- Patient self-service web appointment booking by permission with privacy and abuse protections.
- Online new patient signup
- Patient appointment no-shows and cancellations logs
- SSL secured web site
- Daily database backup
- 24/7 online support
- Live demo available on request
- Free trial available
Silver Package $85/mo
Scheduler + Telephone Reminder
For an average medical practice, saving ONE appointment per month is all it takes for this package to pay itself. If your business suffers from no-show, this package will be a money-maker for you!
Designed to help doctors reverse typical patient no-show problems this online scheduler with automated telephone reminder delivers automated appointment reminder calls in each patient's preferred language. Detailed call records can be easily accessible from your scheduler. Supported languages include English, Spanish, French and Chinese. Silver package features include:
- ALL features of BRONZE package (Online Scheduler with email reminder).
- Unlimited telephone appointment reminder in patient's preferred language
- Automated follow-up calls capable of delivering the doctor's message to patients
- Detailed reminder call logs
- Access to business schedule from handheld devices such as iPhone, Blackberry, or Smart-Phone with Appointment data sync to Google Calendar.
- Live demo available on request
- Free trial available
Gold Package $1/call
Pay-per-call Medical Receptionist
This Pay-per-call virtual medical receptionist package will be your most efficient after-hours medical answering service and 24/7 front-desk backup receptionist. Callers can request ANGELA to either set up an appointment, dispatch the call to a clinic emergency contact (phone or pager), or simply leave a voicemail. Patient calls can be forwarded to ANGELA when staff is busy, or off work. Detailed call logs are provided and you pay for the successful calls only. Gold package features include:
- ALL features of BRONZE package (Online Scheduler with email reminder).
- A dedicated telephone number to forward your business calls to ANGELA on condition of
Busy/No-answer/Unconditional - Virtual 24/7 appointment and after-hours receptionist for solo or shared practice
- Easy-to-modify clinic emergency/voicemail/callback numbers for ANGELA to properly dispatch patient calls.
- Total of 50 calls included in the monthly fee, each with a 10-minutes maximum call time: Additional calls or calls exceeding 10 minutes will be billed at $1 per call The Pay-per-call plan will charge for successful calls only based on the call log.
- Caller touch-tone input as back-up for voice-recognition
- Patient self-service appointment by phone
- Caller controlled call forwarding to clinic emergency contact number, or voicemail
- Detailed Telephone call logs
- Live demo available on request
- Free trial available
Platinum Package $385/mo
Flat-Rate Receptionist + Reminder
Designed to help under-staffed clinics with high patient call volume, this package offers ALL features of virtual medical receptionist ANGELA at a monthly flat-rate. Platinum package features include:
- ALL features of BRONZE package (Online Scheduler with email reminder).
- ALL features of SILVER package (Unlimited appointment reminder calls).
- A dedicated telephone number to forward your business calls to ANGELAwith up to 3000 minutes/month call time. Overage charge $.15/minute.
- 24/7 Virtual appointment and front desk medical clinic receptionist for solo or shared practice
- Easy-to-modify clinic emergency/voicemail/callback numbers for ANGELA to properly dispatch patient calls.
- Caller touch-tone input as back-up for voice-recognition
- Patient self-service appointment by phone
- Caller controlled call forwarding to clinic emergency contact number, or voicemail
- Detailed telephone call log
- Live demo available on request
- Free trial available
Add-On Features (I)
Listing and Monthly Fee
These add-on features are designed to meet the business needs that are often different from one service provider to another. Most of the features are, in fact, developed based on feedback or suggestions from our customers.
- Appointment Sync to Google Calendar: $7/mo
Access your scheduler from handheld devices such as iPhone, Blackberry, or smart-phone with Automated appointment data sync to Google Calendar. - Small business (non-medical) customizations: Free
ANGELA can be easily customized to serve as an ideal backup receptionist and online scheduler for Spa, Beauty Salon or Massage Clinic i.e. instead of "Dr. Andrew", you can chose to be addressed with any prefix suitable to your service. The proper prefix will be displayed on your scheduler. ANGELA will inform your business clients that she is "calling from the office of the-name-of-your-business". - Customized Appt: Free
Will allow you to make scheduler customizations for medical specialty. This feature makes ANGELA highly adaptable as a virtual medical receptionist and online scheduler for general medical practitioners, specialists, Dentists, Chiropractors, Psychiatrists, etc...
Add-On Features (II)
Listing and Monthly Fee
- Automated call-back for follow-up appointment: Free
Automated patient call-back is designed for doctors, dentists, chiropractors, and spa or massage services that need to call and remind their patients to schedule follow up appointments. For each type of appointment (i.e. dental cleaning), you specify the follow up call time (i.e within 150 days of the last visit) at which an automated call-back is to be made regarding a follow-up appointment, and the message to be read to the patients. ANGELA will make the call and deliver your message on time. - Cancellation of appointment on reminder call: $5/mo
Allows a patient, upon receiving the telephone reminder for an appointment, to cancel the appointment during the call. This feature is designed to help medical practices to further reduce no-shows; when potential no-shows slots are cancelled in time, these slots can be assigned to other patients who need them. - Customized prompts: TBD
Will allow special greetings or service instructions to be delivered to your patients by ANGELA while she is answering calls or making appointment reminder calls to patients.
10 Good Reasons to Hire An Automated Backup Receptionist
- Improved Business Efficiency: Virtual receptionist can do trivial tasks with excellent reliability at much lower cost.
- Increased Clinic Income: Automated receptionist will reduce your patient no-shows rate, free up more staff time, and allow them to focus on patient care and medical billing.
- Happier Patients: Your patients will no longer get busy phone lines, be transferred to voicemail, or hear "sorry our office is closed" messages. They can make patient web appointments 24/7 from your website or just by calling ANGELA.
- Happier Staff: Your staff will be happier to be free of those repetitive, time-consuming routines!
- ANGELA is 100% Maintenance Free: We maintain and back up your online medical appointment scheduler information on a secured server. You will not have to deal with any hardware or software or computer glitches.
- Self-Service Calls Can Also Reach Your Staff when necessary: Patient's calls will be transferred from ANGELA to your clinics either by their voice command or when speech-recognition fails.
- No-Risk Free Trial Available: All our our package offer one month free trial. You are not required to sign any contract. The service is renewed only by your payment each month. You have the control to stop service anytime by stopping the payment.
- No Patient Database Migration is Required: Our system can read your existing patient data from Excel sheet. Yet all of packages also allow patient id be added on-the-fly when they make appointment. You can start using the service without converting your exiting patient database into our system.
- Your Data is secured: We safeguard your data and your web server with the best available technologies.
- Free Online 24/7 Tech Support: The free online support is included for the life time of all packages.